Ratings based on 461 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Nov 2024
There was no control over a number of families who seemed to have left a room of pre teens alone for most of an evening. Lots of door slamming and running in the halls until well after 10PM
Comment from Hotel Management
26 Nov 2024 by General Manager, Hotel Management
Thank you so much for your feedback. I apologize the teams were so loud and uncontrollable. All teams managers were contacted in regards to these issues. Again I apologize and hope you will consider coming back to stay with us again so we can have the opportunity to deliver a better experience for you.
by A verified traveler
Posted 21 Nov 2024
Kids loved the pool
Comment from Hotel Management
21 Nov 2024 by General Manager, Hotel Management
Thank you for taking the time to rate our hotel. We hope you all come back and stay with us again!
by A verified traveler
Posted 11 Nov 2024
The breakfast was amazing and the beds and the rooms were really nice
Comment from Hotel Management
12 Nov 2024 by General manager, Hotel Management
Thank you so much for your wonderful review. We hope you come back and see us again soon.
by A verified traveler
Posted 9 Nov 2024
Comment from Hotel Management
10 Nov 2024 by General Manager, Hotel Management
Thank you for taking the time to rate your experience with us. We're truly sorry to see that it wasn’t as positive as we strive for. Your feedback is incredibly valuable, and we’d love to learn more about what we could have done to make your stay better.Thank you again, and we hope to have the chance to welcome you back for a much-improved stay in the future.
by A verified traveler
Posted 4 Nov 2024
Best Hotel in Red Deer
Comment from Hotel Management
5 Nov 2024 by Andrea, Hotel Management
Thank you for your review, we look forward to your next time here:)
by A verified traveler
Posted 28 Oct 2024
Nice place would stay again
Comment from Hotel Management
28 Oct 2024 by General Manager, Hotel Management
Thank you so much for your kind review! We really hope you come back and stay with us again soon.
by A verified traveler
Posted 25 Oct 2024
Front staff was amazing, free upgrade and again amazing service,, great breakfast and clean hotel ,,would recommended
Comment from Hotel Management
28 Oct 2024 by General Manager, Hotel Management
Thank you so much for your wonderful review! We really hope you come back and stay with us again soon.
by A verified traveler
Posted 13 Oct 2024
Clean. Friendly staff
Comment from Hotel Management
15 Oct 2024 by General Manager, Hotel Management
Thank you so much for your feedback!
by A verified traveler
Posted 7 Oct 2024
Comment from Hotel Management
8 Oct 2024 by Andrea, Hotel Management
Thank you for your rating:)
by A verified traveler
Posted 26 Sep 2024
Family enjoyed the breakfast selection each morning and the beds were comfortable. We enjoyed our stay!
Comment from Hotel Management
26 Sep 2024 by General Manager, Hotel Management
Thank you so much for your great review! We hope you come back and stay with us again soon.
