Ratings based on 45 Verified Reviews
4.2 Room cleanliness
4.0 Service & staff
3.9 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Nov 2024
The location of this property is superb and one of the safest areas in Buenos Aires. The staff is very friendly and helpful.
by A verified traveler
Posted 15 Jun 2024
Reliable. Always stay there in BsAs. Economic, friendly, clean, hpdul, centrally located.
by A verified traveler
Posted 18 Apr 2024
Very helpful and friendly office workers - specifically Karina and Sofia were very efficient and nice.
Shower needs improvement.
Comment from Hotel Management
28 May 2024 by Ayres Apartments, Hotel Management
Muchas gracias por elegirnos para tu estadía!
by A verified traveler from Atlanta
Posted 28 Feb 2024
It’s just a fantastic place and I’ve been staying here in the same hotel for 15 years! Sophia at the front desk is the best!!
Comment from Hotel Management
24 Mar 2024 by Ayres de Recoleta Plaza, Hotel Management
Thanks so much for you coment!
by A verified traveler
Posted 1 Feb 2024
Very friendly and helpful front desk person. View from the window was spectacular.
by A verified traveler
Good at listening but property needs deep cleaning
Posted 17 Jan 2024 on HotelsOur family took a Cruise and after desembarking decided to stay a couple days over in Buenos Aires. We settled at Ayres Hotel Recoleta Plaza. Knowing that we would desembark early we were in communication with the hotel so that our luggage could be safe kept while we awaited the time for our rooms to be available. Sofia said she would call us via Watsapp once the rooms were available. At the end of the day our rooms were available at 4:00pm - 2 hours past the time that they were supposed ro be ready. Sofia said that it was due to how the previous occupants had left the room. We were assigned 202 and 204 - but 204 no longer had a control remote for the TV and the AC did its own thing - It was set to a cool temperature but on its own the temperature would rise - it was then that we were offered a room in the first floor - so we moved there - However there was a tenant that was smoking weed and that smell permeated in all building. We then asked to be moved again and we were back at 204 - Needless to say we were not able to rest due to the smoke smell as well as the apartment being supper stuffy hot. Once Sofia learned about the tenant smoking she took charge and ensure the tenant left our experience improved. - The reason why giving low scores is because the room specially the bathrooms could benefit from a deep clean, at 202 and 204 black and pink mold are evident. I appreciate that our concerns were listened to but there are certainly improvements that could be made.
by A verified traveler
Posted 14 Jan 2024 on Hotels
by A verified traveler
Posted 8 Jan 2024 on Hotels
by A verified traveler
Posted 4 Apr 2023
Tuvimos mala experiencia. La habitación estaba en malas condiciones, deteriorada, cortinas rotas y pared sucia. Nos cambiaron a otra habitación y esta otra no le funcionaba el aire, tenía problemas con la electricidad.
Comment from Hotel Management
6 Apr 2023 by Ayres Apartments, Hotel Management
Hola Mario, buen día. Te ofrecemos una disculpa por los inconvenientes ocurridos durante tu estadía, gracias a tu comentario podemos mejorar nuestros servicios y dar más a atención a ese tipo de detalles. Un saludo!
by A verified traveler from Atlanta
Posted 28 Feb 2023
FANTASTIC STAFF , HOTEL AND LOCATION!
Comment from Hotel Management
4 Mar 2023 by Ayres Apartments, Hotel Management
Hello! Thank you very much for your comment. Thank you for choosing us for her stay, we hope to welcome you back soon! Regards, Ayres Apartments
