Ratings based on 624 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
Comment from Hotel Management
23 Nov 2024 by GM, Hotel Management
Dear Dariel,Thank you for your 5-star rating of your recent stay at the SureStay Plus By Best Western Reading North. We are thrilled to see that you had a pleasant experience with us. Your gratification is the greatest recognition we can have, and it serves as a testament to our dedication to delivering excellent service.We sincerely hope your stay was relaxing, enjoyable, and met all your expectations. Our team always strives to provide a comfortable and memorable stay for all our guests. We look forward to welcoming you again on your next visit to Reading North, and we assure you of our best service at all times.Warm Regards,Guest Relation ManagerSureStay Plus By Best Western Reading North
by A verified traveler
Posted 14 Nov 2024
Love it here
Comment from Hotel Management
16 Nov 2024 by Manager, Hotel Management
Hello Jake,We are thrilled to hear that you enjoyed your stay with us! Our team strives to provide a memorable experience for all our guests. If you have any further feedback or comments, please feel free to reach out to us. Your satisfaction is our top priority.
by A verified traveler
Posted 11 Nov 2024
Comment from Hotel Management
13 Nov 2024 by Manager, Hotel Management
Hello Jun,We are thrilled to hear that you had a wonderful experience during your stay with us. We look forward to welcoming you back soon!
by A verified traveler from Vineland
Posted 9 Nov 2024
Very hood
Comment from Hotel Management
10 Nov 2024 by Manager, Hotel Management
Hello Zee,We are glad to hear you had a positive experience during your stay with us. If you have any further feedback or comments, please don't hesitate to reach out to our management team directly. Thank you for choosing our hotel, and we hope to welcome you back in the future.
by A verified traveler
Posted 5 Nov 2024
Great hotel for sure
Comment from Hotel Management
5 Nov 2024 by GM, Hotel Management
Dear Jake,Thank you for taking the time to share your wonderful experience with us and awarding us a fantastic 5-star rating. We're thrilled to hear that you enjoyed your stay at the SureStay Plus By Best Western Reading North. Your positive feedback is greatly appreciated and will inspire us to continue delivering excellent service. We look forward to welcoming you back for another memorable stay in the future.Warm Regards,General ManagerSureStay Plus By Best Western Reading North.
by A verified traveler from Dublin
Posted 23 Oct 2024
Clean and quiet
Comment from Hotel Management
24 Oct 2024 by GM, Hotel Management
Dear Earl,Thank you for choosing SureStay Plus By Best Western Reading North and for taking the time to share your experience. We're delighted to hear that you found our hotel to be clean and quiet, as we strive to provide a comfortable and peaceful environment for all of our guests. We look forward to welcoming you back the next time you're in town and providing you with another wonderful experience at our hotel.Warm Regards,General ManagerSureStay Plus By Best Western Reading North
by A verified traveler
Posted 23 Oct 2024
Nice hotel for an overnight
Comment from Hotel Management
23 Oct 2024 by GM, Hotel Management
Dear Dawn,Thank you for choosing SureStay Plus By Best Western Reading North for your recent stay and for sharing your experience. We are thrilled to hear you found our hotel nice for an overnight stay. We look forward to welcoming you back soon at SureStay Plus By Best Western Reading North.Warm Regards,General ManagerSureStay Plus By Best Western Reading North
by A verified traveler
Posted 22 Oct 2024
Very comfortable
Comment from Hotel Management
22 Oct 2024 by GM, Hotel Management
Dear Annmarie,Thank you for choosing SureStay Plus By Best Western Reading North and taking the time to share your delightful experience with us. We are thrilled to hear that you found your stay very comfortable. We hope to have the pleasure of welcoming you back soon for another comfortable stay at SureStay Plus By Best Western Reading North.Warm Regards,General ManagerSureStay Plus By Best Western Reading North
by A verified traveler from London
Posted 21 Oct 2024
Comment from Hotel Management
22 Oct 2024 by GM, Hotel Management
Dear Suman,Thank you for taking the time to rate your stay at SureStay Plus By Best Western Reading North. We're delighted to see that you've given us a 4-star rating and we hope you enjoyed your time with us. Your insights will help us to better serve our guests in the future. We look forward to welcoming you back the next time you're in town.Warm Regards,General ManagerSureStay Plus By Best Western Reading North
by A verified traveler
Posted 18 Oct 2024
Terrible beds
Comment from Hotel Management
18 Oct 2024 by GM, Hotel Management
Dear Michael,Thank you for sharing your feedback with us. We're truly sorry to hear that our beds did not meet your comfort expectations. We understand how important a good night's sleep is and we strive to ensure all our guests have a restful stay. We take your input seriously and will discuss this with our team to see how we can improve. We hope that you'll give us another chance to provide a more satisfying experience. We're confident we can make your next stay an enjoyable one. Warm Regards,General ManagerSureStay Plus By Best Western Reading North
