Ratings based on 71 Verified Reviews

4.1 out of 5
82% of guests recommend
4.4 Room cleanliness
4.0 Service & staff
4.3 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 31 Oct 2024
Very good stay experience. The hotel has an excellent location. I hope to have the opportunity to stay here again next time.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Oct 2024
3 out of 5
by A verified traveler

Posted 4 Sep 2024
In need of a major refurb! Also, a lot of noise and light from the street, so bring ear-plugs and and eye-mask!
3 out of 5
by A verified traveler

Posted 2 Sep 2024
Communication on how to supply ID / pay deposit wasn't as clear as it could've been. The bed wasn't the most comfortable and was very squeaky. The location and business on the ground floor meant we were woke up promptly each day at around 6am.
5 out of 5
by A verified traveler

Excellent service

Posted 22 Aug 2024 on Hotels
Everything looked perfect as described in the photos
2 out of 5
by A verified traveler

Good location wouldnt return after communication

Posted 24 Jul 2024 on Hotels
Location good and all the facilities you would expect in an aaprtment and good welcome pack. Communication poor and needs adressed. Issue reported with sink ignored. Also the matress cover was badly stained shower felt like it was poorly installed very loose. After booking I was asked for ID and a deposit. I assumed this was a scam so ignored. On the day of my stay I was contacted to ask why I hadn't paid deposit or sent ID. I understood hotels.com advise not sending any money outwith the site but was told if I didnt the stay would be cancelled. I was also told my deposit would be refunded the day I checked out. This did not happen and in fact was only sent the following day after I emailed to ask.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Jul 2024
4 out of 5
by A verified traveler

Good value.

Posted 24 Jun 2024 on Hotels
The location is great, just 10 minutes from the main train and tube station and next to all the shops. The place was clean and it had plenty of kirchen utensils. My studio faced the back of the building which meant i got the sunshine but not the street noise. I would have preferred black-out curtains as the blinds are great for privacy but the sunshine will wake you up in the middle of the night. Like any other hotel, once the neighbours start turning in for the night, you can hear all the doors shutting.
4 out of 5
by A verified traveler

Posted 27 May 2024
Really good staff. Very clean. Good appartment but the bed was horrible. ( I've just moved to another in the same chain and the bed is great, so no excuse.)
4 out of 5
by A verified traveler

Posted 19 May 2024
Clean and comfortable, but would benefit from refurbishment! If flat is on the front of the building, there’s a lot of noise and light from the street, at all hours! There are no blackout blinds, so bring an eye mask! Double glazing reduces the noise, but you’ll need ear plugs if sleeping with windows open. The hot water cylinder only heats up at night, so it’s not unusual to have no hot water in the evenings!