Ratings based on 23 Verified Reviews
3.8 Room cleanliness
3.9 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Jan 2025
We had a nice 3-day family trip to Bansko, and the Pirin Golf Club was an ideal stay for my family. I will definitely go again and recommend it.
Comment from Hotel Management
12 Jan 2025 by Yasen, Hotel Management
Thank you so much for sharing your experience! We are delighted to hear that you and your family had a wonderful 3-day trip to Bansko and found Pirin Golf Club to be an ideal stay. It’s always rewarding to know that our efforts to provide a comfortable and enjoyable environment are appreciated.We look forward to welcoming you back soon and are grateful for your recommendation. If there’s anything specific you’d like on your next visit, please don’t hesitate to let us know.Warm regards,Pirin Golf Hotel & Spa
by A verified traveler
Posted 3 Feb 2020 on Hotels
by A verified traveler
Posted 30 Jul 2019 on Hotels
by A verified traveler from Skopje, Macedonia
Great mountain resort
Posted 16 Dec 2017 on Orbitz
Pros: Great Resort, Good food.
Cons: Daily cleaning of the rooms.
The hotel staff was nice and solved the reservation problem immediately by giving us hotel room for one day until the booking was confirmed by Orbitz.
Next day we were transferred to the Hotel apart complex which is next to the Hotel.
The rooms were not 4*. The furniture and the toilet were old.
They give us two additional electric heating fans because the room was very cold, but this again was not enough to heat the room.
No daily cleaning of the rooms.
by Tsvetanka
Posted 31 Jul 2017 on Hotels
by Ohad
Recomended.
Posted 17 Jun 2017 on HotelsAmazing hotel, the Spa was a treat.
by Konstantin
Posted 27 Jan 2017 on Hotels
I visited Pirin Golf during the winter. I booked 2 room apartment which looked very well on the pictures, however the place we were given was different and unfortunately smaller. Thew rooms were small and the living room was a bit cold. Temperature barely reached 20 degrees Celsius. Breakfast is located at about 1.5 kilometers from the apartment buildings which is a bit far for early morning winter walk. The hotel provides transport, but you have to pick it up from the main building. Not a bad place, but there are better for that money.
Comment from Hotel Management
31 Jan 2017 by General Manager, Hotel Management
Dear Konstantin, Thank you for choosing to stay at Pirin Golf & Country Club Apart-Complex and for taking the time to share your feedback with us.
We are sincerely sorry to understand that you have experienced inconvenience, due the distance of Restaurant Club house. We would like to let you know that we have uploaded new images and a map of the complex. Making this changes we hope that it will be easier for our guests to understand that the main restaurant is at walking distance, depending in which building of the complex you are accommodated.
Also we have asked our partners to add on the information that each apartment has different views, design, architecture and size. Please keep in mind that we have 165 apartment and each one of them is different in many ways. As mentioned above we have added new images, which aim to show that each apartment can be different. The images that you see are taken from 3-5 options that you can expect. For us it will be nearly impossible to show all our apartments.
Regarding the temperature we always encourage our guest to express any issues when they are at the resort, so we can solve the issue as quick as possible. Unfortunately we do not have any complains when you were at the resort.
Thank you for leaving us the feedback, as it will help us to prevent this misunderstanding with any other clients. We hope to receive a chance to welcome you again, in order to overturn your opinion. Sincerely,
by A verified traveler
Posted 28 Nov 2016 on Hotels
Comment from Hotel Management
2 Dec 2016 by General Manager, Hotel Management
Thank you for being our guest. We were pleased to learn that you enjoyed your overall experience with us. We are looking forward to welcoming you again.Regards.
by A verified traveler
Posted 2 Nov 2016 on Hotels
room, spa and swimming pool were good
Comment from Hotel Management
14 Nov 2016 by General Manager, Hotel Management
Dear Guest,
thank you so much for the review. We are very glad that you liked the room, the spa and in particular the swimming pool.
We are very pleased and happy that we were able to provide a great vacation for you.
We look forward for welcoming you again.
Regards.
by A verified traveler
Posted 24 Sep 2016 on Hotels
Overall it was great. The only thing is that they gave us room witch was not clean at the beginning, and I paid twice for the room. Once through the website when I made the booking and once upon the check out. Otherwise the complex is beautiful, rooms are nice and breakfast was delicious.
Comment from Hotel Management
27 Sep 2016 by General Manager, Hotel Management
Thank you for being our guest. We were pleased to learn that you enjoyed your overall experience with us, in particular the room and breakfast. Your constructive comments regarding the payment will be taken into consideration as the guests opinion is really important to us. We are looking forward to welcoming you again.Regards.
