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Pirin Golf & Country Club Apartment Complex

4.0 star property
Family-friendly slopeside fun with 7 restaurants

Choose dates to view prices

Photo gallery for Pirin Golf & Country Club Apartment Complex

Couples treatment rooms, sauna, hot tub, steam room, body treatments
Couples treatment rooms, sauna, hot tub, steam room, body treatments
Aerial view
View from room
In-room dining

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Bar
  • Hot Tub
  • All inclusive
  • Breakfast available
  • Gym
The current price is P5,379
P5,863 total
includes taxes & fees
Apr 6 - Apr 7

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Studio

Living area

Studio

Highlights

Separate sitting area
Individually furnished
Individually decorated
Heating
Free cribs/infant beds
Kitchenette
TV
Sofa bed - double
  • 40 sq m
  • Studio
  • Park view
  • Sleeps 4
  • 1 King Bed

View all photos for Apartment, 1 Bedroom

Private kitchen

Apartment, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Heating
Free cribs/infant beds
Kitchenette
TV
  • 65 sq m
  • 1 bedroom
  • Park view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Apartment

Living area

Apartment

Highlights

Balcony
Separate dining area
Individually furnished
Individually decorated
Fireplace
Heating
Free cribs/infant beds
Kitchenette
  • 110 sq m
  • 3 bedrooms
  • Mountain view
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

View all photos for Holiday House Malina, 3 Bedrooms

Private kitchen

Holiday House Malina, 3 Bedrooms

Highlights

Separate dining area
Individually furnished
Individually decorated
Heating
Free cribs/infant beds
Kitchenette
TV
Sofa bed
  • 3 bedrooms
  • Mountain view
  • Sleeps 6
  • 3 King Beds and 1 Large Twin Sofa Bed

View all photos for Luxury Apartment, 3 Bedrooms

In-room safe, individually decorated, individually furnished

Luxury Apartment, 3 Bedrooms

Highlights

Balcony
Separate dining area
Individually furnished
Individually decorated
Heating
Free cribs/infant beds
Kitchenette
TV
  • 207 sq m
  • 3 bedrooms
  • Sleeps 6
  • 6 Twin Beds

View all photos for Villa Lake, 3 Bedrooms

Private kitchen

Villa Lake, 3 Bedrooms

Highlights

Separate dining area
Individually furnished
Individually decorated
Fireplace
Heating
Free cribs/infant beds
Kitchenette
TV
  • 142 sq m
  • 3 bedrooms
  • Lake view
  • Sleeps 6
  • 2 King Beds, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms

Living area

Apartment, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Heating
Free cribs/infant beds
Kitchenette
TV
  • 90 sq m
  • 2 bedrooms
  • Park view
  • Sleeps 5
  • 2 King Beds

View all photos for Studio (SPA)

Living area

Studio (SPA)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Heating
Free cribs/infant beds
Kitchenette
TV
Sofa bed - double
  • 40 sq m
  • Studio
  • Park view
  • Sleeps 4
  • 1 Double Bed

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About the neighborhood

Map
Pirin Golf Resort, Razlog, Bansko, 2770

What's nearby

  • Pirin Golf and Country Club - 7 min walk - 0.7 km
  • Vihren - 17 min drive - 13.0 km
  • Bansko Gondola Lift - 18 min drive - 13.2 km
  • Bansko Ski Resort - 23 min drive - 14.4 km
  • Ski Bansko - 46 min drive - 19.8 km

Getting around

  • Sofia Airport (SOF) - 140 min drive

Restaurants

  • ‪Слънчевата Механа - ‬14 min drive
  • ‪Casa di Papi - ‬13 min drive
  • ‪Тенекията - ‬12 min drive
  • ‪Riverside Pub - ‬13 min drive
  • ‪Канчето (Kancheto) - ‬13 min drive

About this property

Pirin Golf & Country Club Apartment Complex

Family-friendly slopeside fun with 7 restaurants
Enjoy direct access to the slopes and an indoor pool at Pirin Golf & Country Club Apartment Complex during the winter, and return in the summer for a round at the aparthotel's golf course. Each apartment provides a kitchenette and an electric kettle, plus free WiFi and a TV with cable channels. Additional amenities include a DVD player, a safe, and a phone. Limited housekeeping is available.
Pirin Golf & Country Club Apartment Complex offers 165 accommodations with DVD players and safes. Each accommodation is individually furnished and decorated. Accommodations at this 4-star aparthotel have kitchenettes. Bathrooms include shower/tub combinations, bathrobes, and complimentary toiletries.

This Razlog aparthotel provides complimentary wireless Internet access. Cable television is provided. Housekeeping is provided on a limited basis.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including complimentary bicycles. 6 outdoor swimming pools are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include ski-in/ski-out access, a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.

All inclusive details

All-inclusive room rates at Pirin Golf & Country Club Apartment Complex are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

Bulgarian, English, Greek, Macedonian, Russian

Property amenities

Ski

  • Close to skiing
  • Free ski shuttle
  • Ski area nearby
  • Ski equipment rentals
  • Ski lessons
  • Ski lifts nearby
  • Ski runs nearby
  • Ski storage
  • Ski-in/ski-out access
  • Snowboarding nearby

Pool/Spa

  • 6 outdoor pools
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Manicures/pedicures
  • Massage
  • Pool loungers
  • Pool umbrellas
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free ski shuttle
  • Free self parking on site

Family friendly

  • Free children's club
  • Free crib
  • Playground

Restaurants on site

  • Restaurant

Kitchenette

  • Electric kettle

Dining

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 25 for adults and EUR 12.50 for children
  • 2 coffee shops/cafes
  • 3 bars/lounges
  • 7 restaurants
  • A poolside bar
  • Hosted evening meal available daily for a fee of EUR 48; reservation required
  • Snack bar/deli

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Living room

Entertainment

  • Art gallery
  • DVD player
  • Nightclub
  • TV with cable channels

Outdoor areas

  • Garden
  • Picnic area
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business center
  • Meeting rooms

Comfort

  • Heating

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • One pet total (up to 11 lbs per pet)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No elevator
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Golf caddies
  • Hair salon
  • Housekeeping (limited availability)
  • Luggage storage
  • Newspapers in lobby (surcharge)
  • Phone
  • Safe
  • Safe at front desk

Location highlights

  • In a national park
  • In the mountains

Things to do

  • 18-hole golf course
  • Arcade/game room
  • Billiards/pool table
  • Free bicycle rentals
  • Free children's club
  • Golf caddies
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Golf lessons
  • Gym
  • Pro golf shop
  • Racquetball/squash
  • Ski equipment rentals
  • Ski lessons
  • Ski storage
  • Ski-in/ski-out access
  • Yoga classes
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Mountain biking nearby
  • Mountain climbing nearby
  • Snowmobiling nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 165 units
  • Banquet hall
  • Free bicycle rentals
  • Garden
  • Individual decor
  • Individual furnishings
LIST_ALT

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 11 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

MONETIZATION_ON

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 50.00 per stay
  • New Year's Eve (31 December) Gala Dinner per adult: EUR 91
  • New Year's Eve (31 December) Gala Dinner per child: EUR 45 (from 7 to 13 years old)
  • New Year's Day (1 January) Gala Dinner per adult: EUR 82
  • New Year's Day (1 January) Gala Dinner per child: EUR 41 (from 7 to 13 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 12.5 for children
  • Airport shuttle fee: EUR 105 per vehicle (one-way, maximum occupancy 4)
  • Hosted evening meal: EUR 48

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned

We should mention

This property does not have elevators
The seasonal pool will be open from May to October
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Pirin Golf Country Club Apart-Complex Aparthotel Bansko
Pirin Golf Country Club Apart-Complex Aparthotel
Pirin Golf Country Club Apart-Complex Bansko
Pirin Golf Country Club Apart-Complex
Pirin Golf Country Club Apart Complex
Pirin Golf Country Club Apart-Complex Aparthotel Razlog
Pirin Golf Country Club Apart-Complex Razlog
Pirin Golf Country Club Apart-Complex
Pirin Golf & Country Club Apart-Complex Razlog
Pirin Golf Country Club Apart-Complex Aparthotel
Aparthotel Pirin Golf & Country Club Apart-Complex Razlog
Razlog Pirin Golf & Country Club Apart-Complex Aparthotel
Aparthotel Pirin Golf & Country Club Apart-Complex
Pirin Golf Country Club Apart Complex
Pirin Apart Complex Razlog
Pirin Golf & Complex Razlog
Pirin Golf Country Club Apart Complex
Pirin Golf & Country Club Apartment Complex Razlog
Pirin Golf & Country Club Apartment Complex Aparthotel
Pirin Golf & Country Club Apartment Complex Aparthotel Razlog

Frequently asked questions

Does Pirin Golf & Country Club Apartment Complex have a pool?

Yes, this property has an indoor pool and 6 outdoor pools.

How much does it cost to stay at Pirin Golf & Country Club Apartment Complex?

As of Mar 11, 2025, prices found for a 1-night stay for 2 adults at Pirin Golf & Country Club Apartment Complex on Apr 6, 2025 start from P 5,379.06, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Pirin Golf & Country Club Apartment Complex pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 11 lbs per pet.

How much is parking at Pirin Golf & Country Club Apartment Complex?

Self parking is free at this property.

What time is check-in at Pirin Golf & Country Club Apartment Complex?

Check-in start time: 3 PM; Check-in end time: 9:30 PM.

What time is check-out at Pirin Golf & Country Club Apartment Complex?

Check-out is at noon.

Does Pirin Golf & Country Club Apartment Complex provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 105 per vehicle applies.

Are there all-inclusive benefits at Pirin Golf & Country Club Apartment Complex?

Some rate plans available at this property are all-inclusive.

Where is Pirin Golf & Country Club Apartment Complex located?

Located in the mountains, this Razlog aparthotel offers ski-in/ski-out access within 9 mi (15 km) of Paisii Hilendarski Historical Center, Bansko Ski Resort, and SkiBansko by Traventuria. Vihren and Museum of Otets Paisii Hilendarski are also within 9 mi (15 km).

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Pirin Golf & Country Club Apartment Complex Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 11 out of 25 reviews
Rating 8 - Good. 7 out of 25 reviews
Rating 6 - Okay. 5 out of 25 reviews
Rating 4 - Poor. 2 out of 25 reviews
Rating 2 - Terrible. 0 out of 25 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

10/10

Amenities

7.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Dejan

We had a nice 3-day family trip to Bansko, and the Pirin Golf Club was an ideal stay for my family. I will definitely go again and recommend it.
Stayed 3 nights in Jan 2025

8/10 Good

Silvia

Complejo genial, servicio mejorable.
El complejo está genial, y nuestro alojamiento, casa del lago estaba muy bien, tenía unas vistas estupendas, pero la cama era horrible, muy muy incómoda y hacía mucho ruido, es hora de cambiarla. La recepción regular , incomprensible que haya tantas personas y ninguna hable nada de español, explicaciones de los servicios las justas por no decir casi ninguna. Las comidas muy bien, sobre todo el desayuno y la cena, el buffet de la comida muy escaso.
Stayed 3 nights in Jul 2024

8/10 Good

jaoued

Bon séjour
Bon séjour +++
Stayed 2 nights in Mar 2022

6/10 Okay

Zarko

Stayed 2 nights in Jan 2020

10/10 Excellent

Tsvetanka

Stayed 7 nights in Jul 2019

10/10 Excellent

Andrey

Stayed 5 nights in Jul 2019

8/10 Good

Andrey

Stayed 5 nights in May 2019

4/10 Poor

Shinya

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
設備とサービスについて。
浴槽があったので、お湯をはり入浴。お湯を抜こうと栓を開けると、お湯が抜けず便器の前の排水口から溢れてきて、バスルームは水浸しに。フロントに電話しようにも説明書類はブルガリア語のみ、やむなく外線で電話した。部屋を変えるというが、夜も遅いし明日修理ということで、応急に敷くタオルを持って来させたが、そなタオルに髪の毛が残っていた。周りに何も無く街まで車で20分かかる。夕食をリゾート内のレストランで済ませたが、チップを要求された。ブルガリアではチップの習慣は無いはずなのに。翌日、排水の修理ができず部屋を変わることに。前夜の不便に対する補償を求めると、ランクアップした部屋に変えたので、それだけ。と言われる。しょうがないが、図体だけゴージャスで中身が伴っていない気がした。
Stayed 3 nights in Sep 2018

4/10 Poor

Ioannis

Liked: Cleanliness, staff & service
Μετριότητα
Είχα κανει κράτηση δωμάτιο και μου έδωσαν διαμέρισμα. Το διαμέρισμα δεν καθαρίστηκε ποτε τις 3 μέρες που μείναμε και φυσικά ξεμείναμε απο χαρτί υγείας και οι πετσέτες μας δεν αλλάχτηκαν ποτε. Έκανα φασαρία στην ρεσεψιόν και μίλησα με την υπεύθυνο για να καταφέρω να παρω 2 ζευγάρια παντόφλες μιας χρήσης και ενα έξτρα μαξιλάρι. Αναφέρεται οτι ειναι 7 χιλιόμετρα απ το μπανσκο αλλα ειναι 15. Σε αυτο το κατάλυμα όμως μπορω να πω οτι αξίζει το σπα τους.

8/10 Good

LABRINI

spa hotel
we rent a villa which wa spacious expensive with the discount , but quite comfortable, there wa nothin luxurius inside although ffrom the outer of the complex u wait something more, the appartent is like all the hotels in bansko and somt of the are really luxurius and with more comforts and amenities, u need the car to move towards the spa or the breakfast area ause the complex is hugh, and then in the bath there was just a bottle of shampo, that was alll no other toiletries for five star ???? tthe pool and spa area is jusst fine, generally i didnt see anything particular just the natural envirement, around
Stayed 2 nights in Jan 2018

10/10 Excellent

MARGARITA

Αξέχαστη διαμονή σε ένα υψηλής ποιότητας συγκρότημ
Ήταν μια μοναδική εμπειρία, ιδιαίτερα θετική. Τα διαμερίσματα καλόγουστα, άνετα, με πλήρη εξοπλισμό και υπέροχη θέα. Ξεπέρασε κάθε προσδοκία μας. Μείναμε σε βίλα ακριβώς μπροστά στη λίμνη και πραγματικά το απολαύσαμε. Τα εστιατόρια πολύ καλά με ατμόσφαιρα και μεγάλη ποικιλία φαγητού πολύ καλής ποιότητας. Είναι κρίμα που υπήρχε εγκατάλειψη στους χώρους του εμπορικού κέντρου με πολλά κλειστά καταστήματα και ελάχιστο κόσμο. Είναι επίσης κρίμα που δεν υπήρχαν κάποιες γιορταστικες εκδηλώσεις. Η τοποθεσία είναι μαγευτική και το γεγονός ότι το συγκρότημα βρίσκεται έξω από το Μπάνσκο είναι εξαιρετικό πλεονέκτημα κυρίως για όσους δεν είναι φανατικοί του σκι. Πολύ καλοί και οι χώροι και οι εγκαταστάσεις του Σπα ιδίως η πισίνα. Οι υπόλοιποι χώροι είναι σχετικά περιορισμένης έκτασης το νερό θα έπρεπε να είναι πιο ζεστό. Ωστόσο είναι ευχάριστο να περάσεις κάποιες ώρες στο Σπα. Χαλαρωτικό και χωρίς πολύ κόσμο. Τέλος η αρχιτεκτονική του συγκροτήματος είναι εξαιρετικά πετυχημένη. Θυμίζει ένα μικρό γραφικό χωριό.
Stayed 4 nights in Dec 2017

6/10 Okay

julien, Montpellier

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Appartement déplorable
A notre arrivée dans cet immense complexe, nous pensions avoir toucher le pactole en voyant toutes ces belles maisons et ce bel hôtel. Ce fut de courte durée quand à notre arrivée à la réception personne ne parle anglais !!! On nous fourni une brochure de la station de Bansko du millésime 2011/2012 (nous sommes quand même janvier 2018). Nous allons dans notre appartement qui a notre plus grande surprise encore sale des anciens occupants !!!! Du coup retour à la réception qui étonné et nous croyant à moitié nous dit d’attendre une heure que le nécessaire soit fait, au bar, ne nous offrant aucunes consommations de surcroît ni geste commercial. De retour dans l’appartement on s’aperçoit que ni la plaque ni le four ne fonctionne ! Il manque 1/3 des lattes au lit (dont une partie cassées ou réparées à la va vite). Il n’y a pas de tapis de bain. Puis l’appartement en lui même n’est pas de première jeunesse. Heureusement petit sourire pour le petit déjeuner qui est varié et garni, ainsi que le repas du soir. Verdict, c’est un bon complex pour fortuné qui loue des maisons ou bien il faut séjourner dans l’hôtel mais au niveau des appartements c’est à éviter impérativement ! Le spa est aussi pas mal mais trop peuplé et pas assez surveiller (voir des enfants dans le sauna ou hammam est inconscient).
Stayed 3 nights in Dec 2017
This review was submitted before 2018 and has not been verified.

6/10 Okay

Dane, Skopje, Macedonia

Liked: Property conditions & facilities
Great mountain resort
The hotel staff was nice and solved the reservation problem immediately by giving us hotel room for one day until the booking was confirmed by Orbitz. Next day we were transferred to the Hotel apart complex which is next to the Hotel. The rooms were not 4*. The furniture and the toilet were old. They give us two additional electric heating fans because the room was very cold, but this again was not enough to heat the room. No daily cleaning of the rooms.
Stayed 3 nights in Dec 2017
This review was submitted before 2018 and has not been verified.

6/10 Okay

Giuseppe

Disliked: Property conditions & facilities
Ottimo nel complesso ma causa una rottura dell condutture dell'acqua non abbiamo potuto usufruire del servizio bagno e doccia per tutto il soggiorno.
Stayed 1 night in Dec 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

Tsvetanka

Stayed 7 nights in Jul 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Ohad

Recomended.
Amazing hotel, the Spa was a treat.
Stayed 2 nights in Jun 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

very nice! !!!!
Perfect
This review was submitted before 2018 and has not been verified.

10/10 Excellent

MICHAIL

This review was submitted before 2018 and has not been verified.

10/10 Excellent

ZISIS

Πολύ καλο σπα, εξυπηρετικό προσωπικό !!
Είχαμε κλείσει στα απαρμεντ, ειχε λιγο κρύο ομως και μας αλλάξανε πρόθυμα στο κεντρικό ξενοδοχειο. Το σπα ηταν τέλειο με πολύ ζέστη εξωτερική πισίνα .Θα ξαναπάω σίγουρα ..
This review was submitted before 2018 and has not been verified.

6/10 Okay

Konstantin

Liked: Room comfort
I visited Pirin Golf during the winter. I booked 2 room apartment which looked very well on the pictures, however the place we were given was different and unfortunately smaller. Thew rooms were small and the living room was a bit cold. Temperature barely reached 20 degrees Celsius. Breakfast is located at about 1.5 kilometers from the apartment buildings which is a bit far for early morning winter walk. The hotel provides transport, but you have to pick it up from the main building. Not a bad place, but there are better for that money.
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

This review was submitted before 2018 and has not been verified.

10/10 Excellent

Izabela

room, spa and swimming pool were good
This review was submitted before 2018 and has not been verified.

8/10 Good

Paulina

Overall it was great. The only thing is that they gave us room witch was not clean at the beginning, and I paid twice for the room. Once through the website when I made the booking and once upon the check out. Otherwise the complex is beautiful, rooms are nice and breakfast was delicious.