Ratings based on 156 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 May 2024 on Hotels
Comment from Hotel Management
12 May 2024 by My-Lan , Hotel Management
Cher S, Nous vous remercions d'avoir partager ce retour sur votre séjour aux Terrasses du Bailli. Toute notre équipe est impatiente de vous recevoir à nouveau pour un séjour tout aussi incroyable. Bien cordialement,
by A verified traveler from Fountain Hills
Posted 12 Sep 2023
Beautiful location, great service, very nice modern accommodations, wonderful breakfast.
Comment from Hotel Management
15 Sep 2023 by Alexandre Longavesne - Operations Manager, Hotel Management
Dear Paulina,Thank you for taking the time to share your thoughts about your recent experience with us. We're thrilled to hear that you enjoyed the beautiful location, great service, modern accommodations, and our wonderful breakfast.Our team works hard to provide our guests with a memorable and comfortable stay, and it's always rewarding to receive such positive feedback. We take pride in our modern amenities and strive to create an environment that enhances your overall experience.If you have any specific feedback or suggestions for improvement, please feel free to share them with us. We always aim to exceed our guests' expectations and appreciate your input.Once again, thank you for choosing to stay with us. We look forward to welcoming you back in the future for another enjoyable stay.Warm regards,
by A verified traveler
Posted 13 Jul 2023
Loved it.
Comment from Hotel Management
3 Aug 2023 by Alexandre Longavesne - Responsable des Opérations, Hotel Management
Chère Ferena,Merci de votre parfaite notation ! Au plaisir de partager une belle parenthèse estivale à votre prochain passage dans la région.Amicalement,
by A verified traveler
Posted 8 Jul 2023
Comment from Hotel Management
3 Aug 2023 by Alexandre Longavesne - Responsable des Opérations, Hotel Management
Chère Laurie,Merci de votre visite et votre belle notation.Amicalement,
by A verified traveler
Posted 27 Jun 2023 on Orbitz
Nice quiet place for a last minute stay. Our door didn't lock from the outside but that is the only issue. The place is clean and quiet with a beautiful view. Just close enough to town for a good night out too.
Comment from Hotel Management
29 Jun 2023 by Alexandre Longavesne – Operations Manager, Hotel Management
Dear Amy,What a pleasure to read your comment. I am delighted that you have fully enjoyed your stay in our little corner of paradise preserved.Rest assured that our technical department intervened to solve the door issue you mentioned.The whole team hopes to have the chance to welcome you back with us for a new break out of time.Sincerely,
by A verified traveler
Posted 15 Jun 2023
Comment from Hotel Management
5 Jul 2023 by Alexandre Longavesne - Responsable des Opérations, Hotel Management
Cher Ryan,Merci pour votre excellente notation.J’espère que nous aurons le plaisir de vous compter de nouveau parmi nos chers invités pour un nouveau moment hors du temps.Amicalement,
by A verified traveler
Posted 24 Mar 2023 on Hotels
Comment from Hotel Management
12 Sep 2023 by Alexandre Longavesne - Responsable des Opérations, Hotel Management
Je suis désolé d'entendre que vous avez attribué une mauvaise note, même si vous ne l'avez pas commentée. Si vous avez des préoccupations ou des problèmes que vous souhaitez discuter, n'hésitez pas à nous contacter pour que nous puissions les résoudre et améliorer votre expérience à l'avenir. Votre satisfaction est importante pour nous, et nous sommes là pour vous aider.
by A verified traveler
Really great
Posted 26 Oct 2022 on HotelsAmazing hotel with excellent location.
Comment from Hotel Management
30 Oct 2022 by Alexandre Longavesne - Operations Manager, Hotel Management
Dear Michel,Thank you so much for this perfect score! We challenge ourselves every day to strive for excellence.Best regards
by A verified traveler
Posted 29 Sep 2022
Incredible find. I wish we could have stayed much longer. Will definitely return!
Comment from Hotel Management
11 Oct 2022 by Alexandre Longavesne - Responsable des Opérations, Hotel Management
Dear Arvin,Thank you for sharing your satisfaction. Every day we strive for excellence to delight you. Our idyllic and historic setting offers you a real bubble out of time Be delighted because we are renovating our entire establishment this winter to offer you an even more accomplished comfort. We look forward to welcoming you again for new pleasures that are easy to share.Sincerely,
by A verified traveler
Posted 7 Sep 2022 on Hotels
Comment from Hotel Management
12 Sep 2023 by Alexandre Longavesne - Responsable des Opérations, Hotel Management
Merci pour votre note excellente ! Nous sommes ravis que vous ayez apprécié votre expérience. Si vous avez des questions ou avez besoin d'assistance supplémentaire, n'hésitez pas à nous contacter. Nous sommes là pour vous. Nous espérons vous revoir bientôt !
