Ratings based on 484 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Sep 2024
by A verified traveler
Posted 25 Sep 2024
by A verified traveler
Posted 27 Aug 2024
Close to a major highway but far enough away so you did not hear it.
Would have enjoyed breakfast included in the price.
Comment from Hotel Management
27 Aug 2024 by Amanda, Hotel Management
Dear Catherine,Thank you for taking the time to complete this survey and for the positive review.We truly appreciate the feedback.
by A verified traveler
Posted 24 Aug 2024
Comment from Hotel Management
26 Aug 2024 by Amanda, Hotel Management
Dear Dwaine,Thank you for taking the time to complete this survey.
by A verified traveler
Posted 24 Aug 2024
Service was very good.
Comment from Hotel Management
26 Aug 2024 by Amanda, Hotel Management
Dear Dwaine,Thank you for taking the time to complete this survey.
by A verified traveler
Posted 21 Aug 2024
Comment from Hotel Management
22 Aug 2024 by Amanda, Hotel Management
Dear Devora, Thank you for taking the time to complete this survey. Providing the highest level of hospitality is our number one priority and I sincerely apologize for falling short of your expectations. Could you elaborate on your stay so that we can do our best to improve for next time?
by A verified traveler
Posted 5 Aug 2024
Our room was clean and had the amenities we needed for our overnight stay. While we were on the first floor and near the elevators, it was quiet and we were able to sleep without hallway noise, etc. Our beds were comfortable and the room temperature perfect.
Comment from Hotel Management
5 Aug 2024 by Amanda, Hotel Management
Dear Nancy,Thank you for taking the time to complete this survey. We truly appreciate you choosing to stay with us and hope to welcome you again soon!
by A verified traveler
Posted 4 Aug 2024
The room smelled pretty bad, and all the lights would delay and flicker going on. We were also supposed to be given a king room with a pull out bed couch but there wasn’t a couch??
Comment from Hotel Management
5 Aug 2024 by Amanda, Hotel Management
Dear Denise, Thank you for taking the time to let us know about your experience while staying with us.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the housekeeping leadership team to ensure the necessary guidelines are in place and reviewed to prevent these issues from occurring in the future. We are due for a renovation in the near future.I hope you choose to stay with us again when your travels bring you back to the area.
by A verified traveler
Posted 22 Jul 2024
Comment from Hotel Management
24 Jul 2024 by Amanda, Hotel Management
Dear David,Thank you for taking the time to complete this survey and for the positive review. We truly appreciate you choosing to stay with us and hope to welcome you again soon!
by A verified traveler from Worcester
Posted 21 Jul 2024
Comment from Hotel Management
22 Jul 2024 by Amanda, Hotel Management
Dear Jude,Thank you for taking the time to complete this survey and for the positive review. We truly appreciate you choosing to stay with us and hope to welcome you again soon!
