Ratings based on 46 Verified Reviews
3.7 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Oct 2024
Staff was good but counter staff was bit unprofessional.. and quite rude
Comment from Hotel Management
10 Oct 2024 by FOM, Hotel Management
Dear Irfan,Thank you for your feedback and for choosing to stay with us. We are pleased to hear that you found our staff helpful. However, we sincerely apologize for the experience you had with our front desk team. This is not reflective of the high standards of service we aim to provide. Please rest assured, we will address this matter internally to ensure our team always maintains a professional and courteous approach.We truly appreciate your comments and hope to have the chance to welcome you back for an improved experience in the future.Best regards,
by A verified traveler
Posted 2 Apr 2024 on Orbitz
Comment from Hotel Management
29 Apr 2024 by FOM, Hotel Management
Dear .Mr. Mark ,Greeting from Avari Xpress Islamabad!Thank you for the positive review of our hotel, staffs, and encouraging the others travelers. We are glad that you enjoyed and hope to see you again very soon.Profound Regards.
by A verified traveler
Posted 15 Mar 2024 on Hotels
Good hotel , Receptionist Meher and Inayat Guest services gave me excellent room and free cookies
Comment from Hotel Management
26 Mar 2024 by FOM, Hotel Management
Dear Syed Sana,Greeting from Avari Xpress Islamabad!Thank you for the great review of our hotel, staffs and encouraging the others travelers. We are glad that you enjoyed your stay and hope to see you again very soon.Profound Regards.
by A verified traveler
Posted 31 Dec 2023
Rooms was too dark
Comment from Hotel Management
19 Feb 2024 by FOM, Hotel Management
Dear Mr. Irfan ,Greeting from Avari Xpress Islamabad!Thank you for the positive review of our hotel, and encouraging the others travelers. We are glad that you enjoyed your stay and hope to see you again very soon.Profound Regards.
by A verified traveler
Posted 27 Dec 2023
I traveled from Toronto to Islamabad and I had a little deliberation in order to decide a place to stay. I have stayed Marriot and Ramada during my previous trips to Islamabad but their rate per night was too high this time. I came across Avari express through expedia and decided to try this place.
This place is Phenomenal; Exceptional customer services I have ever received, staff at reception, room service, dinning hall, door man are so humble, and helpful. They literally care of their guest. We hired their vehicle for airport and the driver was so helpful. Staff guest service is incomparable. .
Large specious rooms with outstanding cleanness, awesome food quality. It really feels like home.
I strongly suggest this place as you are getting five star service with reasonable low price.
Comment from Hotel Management
30 Dec 2023 by FOM, Hotel Management
Dear Mr. Syed, S Greeting from Avari Xpress Islamabad! Thank you for the great review and appreciation of our hotel, staffs and encouraging the others travelers. We are glad that you enjoyed your stay and hope to see you again very soon. Profound Regards.
by A verified traveler
Posted 22 Dec 2023 on Hotels
Comment from Hotel Management
30 Dec 2023 by FOM, Hotel Management
Dear Mr. Asif Sharif,Greeting from AvariXpress hotel Islamabad!Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Profound Regards
by A verified traveler
Posted 17 Dec 2023
Comment from Hotel Management
19 Feb 2024 by FOM, Hotel Management
Dear Mr. Noman ,Greeting from Avari Xpress Islamabad!Thank you for the great review of our hotel, staffs, food and encouraging the others travelers. We are glad that you enjoyed your stay and hope to see you again very soon.Profound Regards.
by A verified traveler
Wash room condition
Posted 8 Dec 2023 on HotelsRoom wash room was so dirty.there was no proper system of drainage.we called management and they send half an hour to fix the problem.rhan sweeper came and clean the floor. Again when in morning I take shower.the water pool in wash room.when I asked management they say we again send sweeper to clean.so what's the purpose to live in costly property.when we ve to worked like our homes ...
Comment from Hotel Management
30 Dec 2023 by FOM, Hotel Management
Dear Mr. Khalil,Greeting from AvariXpress Hotel Islamabad!Thank you for taking the time to share your feedback. we are very sorry for all the inconvenience that you had faced during your stay. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Profound Regards
by A verified traveler
Posted 24 Nov 2023
Low class
Bad service & bad rooms
Bedsheet dirty as hell
Comment from Hotel Management
27 Nov 2023 by FOM, Hotel Management
Dear Mr. Adnan Rana,Greeting from AvariXpress Hotel!Thank you for taking the time to share your feedback. While I wish you had a better experience, we are very sorry for all the inconvenience , it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Profound Regards.
by A verified traveler
Posted 17 Nov 2023
Enjoyed
Comment from Hotel Management
21 Nov 2023 by FOM, Hotel Management
Dear Mr. Hafiz Muhammad,Greeting from Avari Xpress Islamabad!Thank you for the positive review of our hotel and encouraging the others travelers. We are glad that you enjoyed your stay and hope to see you again very soon.Profound Regards.
