Ratings based on 56 Verified Reviews

4.1 out of 5
50% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 13 Nov 2024
The staff was very helpful. The bed was comfortable.
5 out of 5
by A verified traveler

Posted 12 Oct 2024
Comment from Hotel Management
8 Nov 2024 by Tommaso, Hotel Management
Dear LaNora,Thank you so much for your wonderful review and for awarding us the highest rating! We’re thrilled to hear you enjoyed your stay with us, and we hope your experience met all your expectations.We would love the opportunity to welcome you back soon! Please don’t hesitate to reach out for any future needs; you’ll always have a warm welcome here at Hotel Italia.Kind regards,
5 out of 5
by A verified traveler

Posted 25 Sep 2024
Staff was GREAT! Rooms comfortable and clean.
Comment from Hotel Management
7 Oct 2024 by Tommaso, Hotel Management
Thank you so much for your wonderful review! We are thrilled to hear that you enjoyed your stay and found our staff to be great, as well as our rooms comfortable and clean. Your feedback means a lot to us, and we look forward to welcoming you back soon!
4 out of 5
by A verified traveler

Posted 12 Aug 2024
Great value, clean and friendly staff. Central location
Comment from Hotel Management
7 Oct 2024 by Tommaso, Hotel Management
Thank you for your review! We’re delighted to hear that you found great value in your stay and appreciated our clean facilities and friendly staff. Your feedback is valuable to us, and we look forward to improving your experience on your next visit!
4 out of 5
by A verified traveler from nelson

Posted 14 Jul 2024 on Ebookers
This hotel is good quality, its a shame about the location , it once had a Resturant but now closed. Good quality rooms. I would say you need a car to get around no Resturanti in walking distance. Well not what i like. Its hard to say for me about the area but to many new comers if you know what i mean.
Comment from Hotel Management
7 Oct 2024 by Tommaso, Hotel Management
Thank you for your feedback! We’re glad to hear you found our hotel to be of good quality and appreciated the rooms. We understand your concerns about the location, and we hope that your experience can improve on your next visit. Thank you again for sharing your thoughts, and we look forward to welcoming you back!
4 out of 5
by A verified traveler from Arlington

Posted 25 Jun 2024
Front desk staff was very helpful and considerate. Location near train station very convenient.
Comment from Hotel Management
7 Oct 2024 by Tommaso, Hotel Management
Thank you for your kind words! We’re thrilled to hear that our front desk staff was helpful and considerate during your stay. It’s great to know that you found our location near the train station convenient. We appreciate your feedback and hope to welcome you back soon!
5 out of 5
by A verified traveler

Posted 21 Jun 2024
It was well maintained.
4 out of 5
by A verified traveler

Posted 15 Jun 2024
Good staff
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Jun 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 May 2024 on Travelocity