Ratings based on 319 Verified Reviews

4.2 out of 5
86% of guests recommend
4.3 Room cleanliness
4.5 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Sep 2024 on Hotels
5 out of 5
by A verified traveler

Posted 18 Aug 2024
Miia and I had a wonderful experience here. Highly recommend this hotel. Will come back again.
5 out of 5
by A verified traveler

Posted 7 Aug 2024
Sauna and breakfast
Comment from Hotel Management
14 Aug 2024 by Nelli / Front desk, Hotel Management
Dear Karen, thank you for your feedback. We're happy to hear that you enjoyed our sauna and breakfast. Wishing you wonderful upcoming autumn! Best regards, Nelli / Front desk
5 out of 5
by A verified traveler

Posted 27 Jun 2024
Comment from Hotel Management
12 Jul 2024 by Nelli / Reception, Hotel Management
Dear Loretta, thank you for the feedback. Have a great summer! Best regards, Nelli / Reception
4 out of 5
by A verified traveler

Posted 14 Jun 2024
Breakfast area was excellent. Room was very comfortable Front desk staff was helpful and very friendly
Comment from Hotel Management
12 Jul 2024 by Nelli / Reception, Hotel Management
Dear Matti, thank you for your feedback. We are thrilled to hear that you enjoyed our excellent breakfast area and found your room to be very comfortable. It's wonderful to know that our front desk staff provided helpful and friendly service throughout your stay.We strive to create a welcoming and enjoyable experience for all our guests.Have a great summer! Best regards, Nelli / Reception
4 out of 5
by A verified traveler

Posted 12 May 2024
The staff are great and helpful. The hotel is perfectly fine, just a bit shabby/dated (but fine for the price point) - except for the very cool, very modern sauna on the lower floor! It’s extremely well designed, brand new, and no one was using it when I was there which was nice. Location is walkable to Old Town and there is a funky and cool neighborhood park across the street as well as the Maritime Museum. Breakfast was good. Parking for the hotel was super easy and available right next door in a secure garage.
Comment from Hotel Management
14 Jun 2024 by Nelli / Reception, Hotel Management
Dear Erica, thank you for your positive feedback. We greatly appreciate your kind words about our staff and are thrilled to hear that you enjoyed our newly designed sauna, as well as our convenient location near Vanha Rauma. We are continuously working on improvements to enhance our guests' experience. It's wonderful to know that you found our breakfast satisfying and that parking was convenient for you.We look forward to welcoming you back and hope to exceed your expectations on your next visit. Have a great summer!Best regards, Nelli/Reception
4 out of 5
by A verified traveler from Gdansk

This traveler left a rating score only Posted 7 Nov 2023
5 out of 5
by A verified traveler

Business trip

Posted 2 Nov 2023 on Hotels
Great little hotel staff were very friendly and the food in the restaurant was absolutely amazing would recommend a stay just for the restaurant. Rooms are good although a little dark ,location was good for me and the undercover car park is a great addition to stop you getting buried in snow.
Comment from Hotel Management
24 Nov 2023 by Nelli / Vastaanotto, Hotel Management
Hello John, many thanks for Your review! Wishing you festive holiday season. Kind regards, Nelli / Front desk
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Sep 2023 on Hotels
4 out of 5
by A verified traveler

Great customer service

Posted 18 Jul 2023 on Hotels
There had been a mixup with our reservation and the room was double booked. BUT the staff were very apologetic, friendly and professional and sorted out the situation straight away! Everyone can make a mistake but not everyone has got brilliant customer service like Kalliohovi hotel. We were very impressed and happy with the stay and customer service
Comment from Hotel Management
21 Jul 2023 by Annu/ Front Desk, Hotel Management
Hello Christel,Many thanks for Your feedback, You really made our day.Hope to see You again soon, warm welcome :)