Ratings based on 693 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Oct 2024
I loved everything about this hotel! The location was perfect, and the staff went above and beyond—they were friendly, helpful, and even gave me some great tips for a nearby hike. I’d gladly stay here again!
Comment from Hotel Management
31 Oct 2024 by Inka, Hotel Management
Dear JorgeThank you so much for your fantastic review! We’re delighted to hear that you loved everything about your stay. It's wonderful that our staff could help make your experience even more special with local tips for the hike. We would be thrilled to welcome you back anytime—hopefully for another adventure!
by A verified traveler from Amarillo
Posted 15 Sep 2024
Just loved this property, dining and view.
Comment from Hotel Management
15 Sep 2024 by Paulina, Hotel Management
Dear Rickey,Thank you so much for your kind words! We're thrilled to hear that you loved the property, dining, and the view. It was our pleasure to host you, and we hope to welcome you back for another memorable stay soon!Best regards, Paulina
by A verified traveler from Roslyn
Posted 11 Sep 2024
Comment from Hotel Management
29 Sep 2024 by Inka, Hotel Management
Thank you for the nice feedback. Nice to hear that you had a nice stay here with us. We greatly appreciate this, and this is exactly what we want our guests to experience.
by A verified traveler
Posted 31 Aug 2024
The hotel is very expensive. The shower head is plastic and it looks very cheap. The bathroom has no any facial tissue. The towel doesn’t look good.The worst is the bedding looks good, but after one night sleep, I feel very itchy. Then I found there are couple small dark red stains on the bedding.
Overall, it charges as a luxury hotel but its service is like a motel or even worst.
Comment from Hotel Management
9 Sep 2024 by Paulina, Hotel Management
Thank you for your feedback. We’re truly sorry to hear about your disappointing experience. It’s concerning that the quality of the bathroom and bedding did not meet your expectations, and we sincerely apologize for the issues you encountered, particularly with the stains and discomfort during your stay. This is certainly not the standard we strive for. Your comments are invaluable to us, and we’ll be addressing these matters with our housekeeping and maintenance teams immediately. We appreciate your honesty and hope to improve should you consider giving us another chance in the future.
by A verified traveler
Posted 24 Aug 2024
This hotel had a good location and parking available.
Comment from Hotel Management
15 Sep 2024 by Paulina, Hotel Management
Dear Lynda, Thank you for your feedback! We're glad you appreciated the convenient location and parking availability. We hope to have the pleasure of welcoming you back in the future!Best regards, Paulina
by A verified traveler
Posted 24 Aug 2024
Great location near the scenic Romsdal gondola and near a number of good restaurants. The area is walkable and many excursions are book able nearby. Plentiful breakfast.
Comment from Hotel Management
29 Sep 2024 by Inka, Hotel Management
Dear DianaThank you for fantastic review!Maybe we will have the pleasure to see You again another time?
by A verified traveler
Posted 20 Aug 2024
The staff was very nice and helpful.
Comment from Hotel Management
29 Sep 2024 by Inka, Hotel Management
Thank you for your feedback. We really appreciate it! It makes us very happy that you enjoyed your stay with us! Hope to see You again.
by A verified traveler
Posted 20 Aug 2024
Very nice hotel!
Comment from Hotel Management
29 Sep 2024 by Inka, Hotel Management
Dear PatThank you for your wonderful feedback. We really appreciate it.
by A verified traveler
Posted 19 Aug 2024
"grand"average
Comment from Hotel Management
29 Sep 2024 by Inka, Hotel Management
Dear ViorelThank you very much for taking the time to give us feedback, we really appreciate it! We take the feedback on board, and will do our best to be better
by A verified traveler from West Vancouver
Posted 8 Aug 2024
Great location! Great breakfast! Bathroom is not user friendly, especially the sink.
Comment from Hotel Management
9 Aug 2024 by Nora, Hotel Management
Thank you very much for taking the time to give us feedback, we really appreciate it! We take the feedback on board, and will do our best to be better. Hope to see you again!
