Ratings based on 10 Verified Reviews
2.8 Room cleanliness
3.0 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Dec 2023 on Hotels
by A verified traveler
Posted 16 Jun 2023 on Hotels
by A verified traveler
Posted 6 Jun 2022
The cleaniness have to be improve, there are dust around the furnitures, especially the sofa where there's lots of dust came out when we sat on it, the surrounding area looks old and not well maintain
by A verified traveler from KAJANG SELANGOR
Posted 28 Mar 2022
Environment ok, but the building looks old, peeling paint.
Heater not working at master bedroom
by A verified traveler
Posted 24 Nov 2021
by A verified traveler
Ok stay
Posted 2 Nov 2021 on HotelsThe apartment is quite spacious for a family of three. The apartment itself needs a bit of improvement. We found ants crawling around the apartment, especially the kitchen and living room. The cleanliness of the kitchen is unpleasant with ants around the wall and smells damp.
The restaurant at The Pines does very good food. We had breakfast (buffet style) costs RM20 per person if you stay there. The evening food at the restaurant was also quite decent. We had seafood fried rice and fish and chips which taste quite good.
Comment from Hotel Management
4 Nov 2021 by Kim Pang, Hotel Management
Dear guest,
Thank you for your review, it helps us to improve further to make our resort better.
Glad that you loved food served in our Pines Cafe.
See you again soon at The Pines!
Regards!
Kim Pang
by A verified traveler
Posted 10 Jan 2021
Comment from Hotel Management
13 Jan 2021 by Kim, Hotel Management
Dear Guest;
Thank you for your review, we welcome honest review/feedback from all our guest. Good or bad :)
We believe that it is the best way to know how well have we perform and is there any rooms that we can improve further.
We strive to make The Pines the best choice of accommodation at Fraser's Hill.
See you soon at The Pines.
by A verified traveler
Posted 11 Dec 2020 on Hotels
Comment from Hotel Management
16 Dec 2020 by Kim, Hotel Management
Dear Guest, thank you for your review, i hope you enjoyed your holiday at Fraser's Hill.
Feel free to drop us a note on areas that you think we can improve further, it will help us to make The Pines a great place for our guests to stay.
by A verified traveler
Posted 15 Jul 2023
The property is embedded in a beautiful scenery and has a great view from the balcony. It is spacious and most things function well. It is a bit dirty, and a bit worn-out. Staff is friendly, uncoplicated. Parking on-site.
Comment from Hotel Management
17 Jul 2023 by Kim Pang, Hotel Management
Thank you Inga for your review. Glade that you like our resort.We are working on the upkeeps of our apartments right now. Hope to see you again soon @ The Pines!
by A verified traveler
Posted 12 Feb 2023 on Hotels
