Ratings based on 64 Verified Reviews
4.8 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Nov 2024
I like the minimalist contemporary design and the cleanliness of the hotel.
However, the competency level of the staff have to be improved. The receptionists couldn't understood English Language.
by A verified traveler
Posted 28 Jul 2024
We stayed two nights. Very accommodating and clean. Secure building.
Comment from Hotel Management
31 Jul 2024 by Serways Hotel Hösel, Hotel Management
Thank you for taking the time to rate us. We are glad that you enjoyed your stay with us and hope to welcome you again in the future.
by A verified traveler
Posted 28 Jul 2024
Very clean and convenient. Staff is very accommodating. Be aware that this property is located at a rest stop and check in a is done at the service station. You could walk to the neighboring town, Hosel, but we chose to drive to Ratingen for dinner. Despite the location, the hotel was quiet, secure and spotless!
Comment from Hotel Management
31 Jul 2024 by Serways Hotel Hösel, Hotel Management
Thank you for taking the time to rate us. We are glad that you enjoyed your stay with us and hope to welcome you again in the future.
by A verified traveler from Haltom City
Posted 23 Jul 2024
It was ok
Comment from Hotel Management
31 Jul 2024 by Serways Hotel Hösel, Hotel Management
Thank you for taking the time to rate us. We are glad that you enjoyed your stay with us and hope to welcome you again in the future.
by A verified traveler
Posted 21 Jun 2024
Very nice hotel. Only draw back was that the WiFi connection didn’t work for two of our four days.
Comment from Hotel Management
30 Jun 2024 by Serways Hotel Hösel, Hotel Management
Thank you for taking the time to review us. We apologize again for the problems with the wifi, which we had for two days.
by A verified traveler
Posted 18 May 2024 on Hotels
Lovely place nice people good location
Comment from Hotel Management
19 May 2024 by Serways Hotel Hösel, Hotel Management
Thank you for taking the time to rate us. We are glad that you enjoyed your stay with us and hope to welcome you again in the future.
by A verified traveler
Posted 27 Jan 2024
It was great stay with amazing people
Comment from Hotel Management
20 Feb 2024 by Serways Hotel Hösel, Hotel Management
Vielen Dank, dass Sie sich die Zeit genommen haben uns zu bewerten. Wir freuen uns, dass es Ihnen bei uns gefallen hat und hoffen, Sie in Zukunft wieder bei uns begrüßen zu dürfen.
by A verified traveler
Will definitely stay again
Posted 11 Oct 2023 on HotelsStayed here whilst Spiel Essen was on, literally the perfect location, with a bus stop just down the road you could easily get to Essen or Düsseldorf! Family room was fantastic to stay, only downside is there was no coffee making facilities in the room, however walking to the petrol station or restaurant with 25% off everything made it less inconvenient ☺️
Comment from Hotel Management
11 Oct 2023 by Serways Hotel Hösel, Hotel Management
Thank you for taking the time to review us. We are pleased that you enjoyed your stay with us so much and we look forward to welcoming you again in the future.
by A verified traveler from Jupiter
Posted 1 Sep 2023
A modern building
Comment from Hotel Management
1 Sep 2023 by Serways Hotel Hösel, Hotel Management
Thank you for taking the time to review us. We are glad you enjoyed your stay
by A verified traveler from Dubai
Posted 23 Mar 2023
Comment from Hotel Management
4 May 2023 by Angenendt - Serways Hotel Hösel, Hotel Management
Vielen Dank für Ihre Bewertung, wir freuen uns dass es Ihnen bei uns gefallen hat!
