Ratings based on 373 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Dec 2024
Room
Was ok but when i asked to be in the main lobby i was denied, they didnt mind about being a expedia, actually they didnt care
Comment from Hotel Management
17 Dec 2024 by Azizi, Hotel Management
Hello Salomao,Thank you for your feedback.Kindly note your reservation was booked for a Pool View King Kitchenette room and there were no rooms available in the main building to accommodate a room change. In the future, please request a Marina or Ocean Beach View room.We hope this did not deter your stay with us and we look forward to welcome you back with us!"Seas the Day!"
by A verified traveler
Posted 14 Dec 2024
No beach access, more for boating.
Comment from Hotel Management
14 Dec 2024 by Azizi , Hotel Management
Hello Leo,Thank you for your feedback.Kindly note that there is a black sand beach located next to the hotel, less than two minutes from the entrance. I apologize on the behalf of our Guest Services team for not relating this information to you.We hope to welcome you back with us!"Seas the Day!"
by A verified traveler
Posted 30 Nov 2024
My first time to st vincent, from the airport straight to check in.The front desk personal referred the restaurant on the premises as both my wife and i was straving due to long flight.We took his word and visted the loft around 1pm.My wife and i placed our order around that time ,she received her order within 35mins.i waited for my food while having a drink.I noticed it was almost 3pm and no food. I called a waiter to see whats taking so long only to find out that i never placed an order which is not true.I order before my wife did.The shift changed and i dont know what transpire bewtween the waiter and the chef.Other than this my stay was good,we had one hiccup with the toilet no functioning properly. I will stay here again if i were to revist st vincent. The ambience etc is great.They can do with changing the catch of the day daily .i had the same catch 3 days in a row.
Comment from Hotel Management
2 Dec 2024 by Azizi , Hotel Management
Hello Varun,Thank you for taking the time to share your experience with us. We truly appreciate your feedback, as it helps us improve and serve you better.First and foremost, we deeply apologized for the inconvenience you experienced at our restaurant. It is unacceptable that your order was not handled properly, and we regret the delay and miscommunication that occurred. We have shared your feedback with our restaurant team to ensure such incidents are avoided in the future.We are also sorry about the issue with the room's toilet and will work with our maintenance team to address it promptly.Additionally, we value your suggestion regarding the "Catch of the day" offerings and will review our menu planning to enhance variety for our guests. We are delighted that you enjoyed the ambience of our property and despite the challenges, your stay with us in St. Vincent was memorable. It would be our pleasure to welcome you back and ensure your next visit exceeds your expectations in every way.
by A verified traveler
Posted 28 Nov 2024
Nice property. Our room had a balcony with view of the Marina. Only downside was it was not walkable to anything. Food at the restaurant was excellent.
Comment from Hotel Management
2 Dec 2024 by Azizi , Hotel Management
Hello Brandi,Thank you for choosing to stay with us and for sharing your experience.We understand that our location may feel a bit removed from walkable attractions and we are happy the serene and restaurant added to your overall experience.It was a pleasure having you as our guest and hope to welcome you back for another pleasant stay."Seas the Day!"
by A verified traveler
Posted 26 Nov 2024
Comment from Hotel Management
2 Dec 2024 by Azizi, Hotel Management
Thank you for your feedback!We look forward to having you back with us."Seas the Day!"
by A verified traveler
Posted 20 Nov 2024
Comment from Hotel Management
2 Dec 2024 by Azizi , Hotel Management
Thank you for your feedback!We look forward to having you back with us."Seas the Day!"
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Azizi , Hotel Management
Thank you for your feedback!We hope to welcome you back with us.
by A verified traveler
Posted 12 Nov 2024
It is a clean well furnished room with a nice view of the marina and friendly staff. But I would not stay there if I wasn't getting on a boat the next day because it is expensive for what it is.
Comment from Hotel Management
19 Nov 2024 by Azizi , Hotel Management
Hi Sarah, Thank you for your feedback!We understand that value is important, and we’re always working to enhance the overall guest experience to match our pricing. Your insights are invaluable as we continue to refine our offerings.We hope to welcome you back in the future, whether for another boating trip or simply to enjoy the tranquil marina setting and our hospitality."Seas the Day!"
by A verified traveler
Posted 11 Nov 2024
Staff was very friendly and courteous.
Comment from Hotel Management
11 Nov 2024 by Azizi, Hotel Management
Hello Steven,Thank you for your feedback! It was a pleasure having you here with us and we hope to welcome you back soon."Seas the Day!"
by A verified traveler
Posted 11 Nov 2024
The property need to improve better way when is raining.
Comment from Hotel Management
11 Nov 2024 by Azizi, Hotel Management
Hello Leosmar,Thank you for your feedback! Our property is designed to handle rainy weather with covered walkways and drainage systems, we’d love to hear more details about any areas that could use extra attention. Your insights will help us ensure a comfortable stay for all our guests. Thank you again, and we look forward to welcoming you back!"
