Ratings based on 992 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
The place is very accessible from I90, good place for a family stay.
Comment from Hotel Management
19 Nov 2024 by Margo, Hotel Management
Thank you for staying with us at Residence Inn! We appreciate you taking the time to share your feedback. We hope to welcome you again soon.
by A verified traveler
Posted 17 Nov 2024
Fantastic stay, definitely will return
Comment from Hotel Management
17 Nov 2024 by Margo, Hotel Management
Thank you for staying with us at Residence Inn! We appreciate you taking the time to share your feedback. We hope you choose to stay with us again when your travels bring you back to the area.
by A verified traveler
Posted 15 Nov 2024
Comment from Hotel Management
16 Nov 2024 by Margo, Hotel Management
Thank you for staying with us at Residence Inn! We appreciate you taking the time to share your feedback. We hope you choose to stay with us again when your travels bring you back to the area.
by A verified traveler
Posted 5 Nov 2024
Comment from Hotel Management
5 Nov 2024 by Margo, Hotel Management
Thank you for staying with us at Residence Inn! We appreciate you taking the time to share your feedback. We hope to welcome you again soon.
by A verified traveler
Posted 3 Nov 2024
It was a good set with the small kitchenette. We liked how the tv moved so you could watch it from the couch or the bed. I have never been to a hotel with more than 3 floors and have only 1 elevator!!
Comment from Hotel Management
5 Nov 2024 by Margo, Hotel Management
Thank you for staying with us at Residence Inn! We appreciate you taking the time to share your feedback. We hope to welcome you again soon.
by A verified traveler
Posted 25 Oct 2024
We had a one bedroom suite. Everything was very nice. About the 3rd day, we started seeing small flies and wasps around our inside window. They came up each time we called and killed them. They also gave us a bug zapper. We assumed they were coming in from the A/C vent. Other than that, it was a nice stay.
Comment from Hotel Management
25 Oct 2024 by Margo, Hotel Management
It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the leadership team as a way of celebrating the great guest experiences we delivered. We will be starting our hotel remodel November 2024, so we hope you will come see us again and see the updated changes! Once again, I appreciate you taking the time to share your feedback.
by A verified traveler
Posted 21 Oct 2024
Really too close to the interstate. Noisy all night.
Comment from Hotel Management
23 Oct 2024 by Margo, Hotel Management
We appreciate your feedback. We will be doing a hotel remodel starting in November 2024, so we hope to welcome you again soon! Thanks again for your feedback!
by A verified traveler
Posted 5 Oct 2024
Parking was super easy, breakfast was good, staff were very friendly. Room was very clean and cozy. I will stay there again.
Comment from Hotel Management
5 Oct 2024 by Margo, Hotel Management
Thank you for staying with us at Residence Inn! We appreciate you taking the time to share your feedback. We hope you choose to stay with us again when your travels bring you back to the area.
by A verified traveler
Posted 1 Oct 2024
Great place to stay!!!!
Comment from Hotel Management
2 Oct 2024 by Margo, Hotel Management
Thank you for staying with us at Residence Inn, Rapid City, SD! Your feedback has been shared with the leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We will be doing a hotel remodel starting in October 2024, so we hope to welcome you again soon! Thanks again for your feedback!
by A verified traveler from Greensboro
Posted 17 Sep 2024
Comment from Hotel Management
17 Sep 2024 by Margo, Hotel Management
Your feedback has been shared with the leadership team as a way of celebrating the great guest experiences we delivered. We will be starting our hotel remodel October 2024, so we hope you will come see us again and see the updated changes! Once again, I appreciate you taking the time to share your feedback.
