Ratings based on 468 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Nov 2024
Better quality than other motels.
Comment from Hotel Management
30 Nov 2024 by gm, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Raphine - Lexington near I-81 and I-64.As a guest you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Sincerely,
by A verified traveler
Posted 21 Nov 2024
Comment from Hotel Management
25 Nov 2024 by gm, Hotel Management
Thank you for your feedback.We are glad you enjoyed your stay
by A verified traveler
Posted 5 Nov 2024
Property was easy to get to from interstate, clean, friendly, and good free breakfast. Wish I had known about laundry option though. But was a wonderful stay.
Comment from Hotel Management
5 Nov 2024 by gm, Hotel Management
Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon. Sincerely, Michelle Fiorvante
by A verified traveler
Posted 29 Sep 2024
Comment from Hotel Management
30 Sep 2024 by gm, Hotel Management
I'm sorry we did not meet your expectations with your stay.
by A verified traveler
Posted 6 Sep 2024
Comment from Hotel Management
14 Sep 2024 by gm, Hotel Management
thank you for your feedback we are glad you enjoyed your stay with us
by A verified traveler
Posted 1 Sep 2024 on Hotels
Comment from Hotel Management
14 Sep 2024 by gm, Hotel Management
Thank you for your feedback we are glad you enjoyed your stay with us
by A verified traveler
Posted 31 Aug 2024
Comment from Hotel Management
14 Sep 2024 by gm, Hotel Management
thank you for your feedback I'm sorry your stay was not to your exceptions
by A verified traveler
Posted 30 Aug 2024 on Hotels
Comment from Hotel Management
14 Sep 2024 by gm, Hotel Management
thank you for your feedback we are glad you enjoyed your stay with us
by A verified traveler
Posted 22 Aug 2024
Needed a sign indicating route 917, and larger sign on raphine road saying Comfort Inn
Comment from Hotel Management
14 Sep 2024 by gm, Hotel Management
thank you for staying with us we are glad you enjoyed your stay
by A verified traveler
Posted 8 Aug 2024
Ok
Comment from Hotel Management
9 Aug 2024 by gm, Hotel Management
thank you for choosing the comfort inn and suites.Your feedback is very important to us on improving our customer experience.
