Ratings based on 138 Verified Reviews
4.0 Room cleanliness
4.4 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Nov 2024
If you’re looking for a family run business, with beautiful lake surroundings, look no further!! The staff is kind and very helpful. The owner went out of his way to get my room ready as I was 3h early for check in! You do need a car as the transportation is very limited (1 bus a day on the weekend 😅). Unfortunately the snow melted by the time I arrived, as it’s early in the season, but I did get to see a stunning Aurora dancing over me just on the front yard: once in a lifetime experience that I’ll never forget 💕. I’ll definitely come back….with a car 😂. Kiitos 💕💕💕
Comment from Hotel Management
12 Nov 2024 by Team Arctic Guesthouse& Igloos, Hotel Management
Thank you very much for your visit and welcome again.
by A verified traveler
Posted 3 Mar 2024
I was expecting the location to be further away from town, but it was right next to the road. There is not much around for food options and tours, you have to go through them. I wish the dog sledding was more than just around the lake. The snowmobiling was awesome. The showers need a big update.
by A verified traveler
Jagdies janki
Posted 22 Feb 2024 on HotelsNot value for money at all
Service from hanah was excellent but amenities like bath room are non existent till you ask for it they are all communal which is big no no
Same breakfast every day which is no
by A verified traveler
Poor service and guesthouse amenities
Posted 28 Dec 2023 on HotelsThe igloo was comfortable and smart. However, the wifi in our igloo was not working and the staff just said they can’t help it. They could have asked the service person for the igloo to fix it the next day. The traditional sauna was run down and not sealed, cold air kept coming in and there were no instructions to guide guests on how to use it. By the time we came, the fire was almost gone. We had to restart the fire ourselves and by the time the fire is up and warming the room, our time is up. The toilet in the guesthouse was also very basic and run down. One is small where your clothes might get wet. Lastly, it’s not very accessible and there’s only few buses to and fro Ranua per day. Be prepared to walk 15-20min to and fro the accommodation too.
by A verified traveler from Fairview
Posted 16 Dec 2023
by A verified traveler
Posted 15 Dec 2023
Fantastic accommodation in the igloo. Can be slightly cramped at times but this is expected with the type of room.
Fantastic staff/service with amenities on site.
by A verified traveler
Posted 10 Dec 2023
by A verified traveler
Posted 9 Dec 2023
The property is quite old. No lavatory inside the room so if you need to wash your hands nor get water, you still have to go outside. Also the space is so small inside the room. Bus station is 10 minutes away and there are only 4 bus schedules so you have to plan your trips.
by A verified traveler
Posted 25 Nov 2023
Would highly recommend and cannot wait to come back. My husband booked an igloo for us for a long weekend in November for my 30th. The igloos were special, different and were located right on the frozen lake. They were private, quiet and had great views. The guesthouse had everything you needed from a restaurant, shower room, two saunas and firepit hut. The staff were so friendly, accommodating, welcoming and happy to help with anything. Breakfast was good. We didn’t make it to the restaurant but instead used the hut with a roaring fire where we cooked our own dinner which was lovely and unique. There at two saunas available which need booking an hour before use and were free any time we wanted. The choice of activities available were great, very unique and reasonably priced. The guide was amazing. All equipment was provided at no extra cost and we did each one just the two of us so it was like our own private activity. The guesthouse is around 1-1.5hour from Rovaniemi by public bus which was easy to get and stopped pretty much right outside. Thank you for such a wonderful and memorable stay.
Comment from Hotel Management
1 Dec 2023 by Arctic Guesthouse& Igloos, Hotel Management
Thank you very much Chris and welcome again.
by A verified traveler
Posted 25 Nov 2023
Excellent place to stay if you have.a hire car top location nice igloo
Comment from Hotel Management
1 Dec 2023 by Arctic Guesthouse& Igloos, Hotel Management
Thank you very much Anthony and warm welcome again.
