Ratings based on 454 Verified Reviews
3.6 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
Comment from Hotel Management
24 Nov 2024 by Michelle, Hotel Management
Thank you for taking the time to leave us a review. I was sorry to hear that you did not enjoy your stay with us. We are sorry that this happened to you. We would like you to give us another chance in the future.
by A verified traveler
Posted 17 Nov 2024
The hotel is ok. Just we reserved a king size bed and upon arrival we got a regular. When I asked manager on duty why we had a regular she said that there were no more king beds we booked days before. Which made no sense. But overall ok I guess.
Comment from Hotel Management
19 Nov 2024 by Michelle, Hotel Management
Thank you for taking the time to leave us a review. Thank you for the nice comments. We look forward to seeing you again in the future.
by A verified traveler
Posted 14 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Michelle, Hotel Management
Thank you for taking the time to leave us a review. We look forward to seeing you again in the future.
by A verified traveler
Posted 4 Nov 2024
Fridge and microwave did not work and I my food in it and it went bad!
Comment from Hotel Management
19 Nov 2024 by Michelle, Hotel Management
Thank you for taking the time to leave us a review. Was sorry to hear that the fridge was not working properly. I have brought this to the Maintenance staff attention, and it has since been fixed. Hope you give us another chance in the future.
by A verified traveler from Ada
Posted 24 Oct 2024
Clean and quiet
Comment from Hotel Management
4 Nov 2024 by Michelle, Hotel Management
Thank you for leaving us a nice review. We look forward to seeing you again.
by A verified traveler
Posted 24 Oct 2024
Comment from Hotel Management
4 Nov 2024 by Michelle, Hotel Management
Thank you for leaving us a review. We look forward to seeing you again.
by A verified traveler from Naperville
Posted 20 Oct 2024
The toilet wouldn’t flush (broken handle) and the shower diverter valve was broken. Walls were paper thin (could easily hear our neighbors). Not a well kept property, look elsewhere.
Comment from Hotel Management
4 Nov 2024 by Michelle, Hotel Management
Thank you for leaving a review in regard to your stay with us. We were sorry to hear that your stay was not a pleasant one. I will make sure to bring this to the attention of our Maintenace crew. We hope you give us another try in the future.
by A verified traveler
Posted 18 Oct 2024
This was a great experience for the price and enabled me to see my grandpa for his 90th birthday!
Comment from Hotel Management
4 Nov 2024 by Michelle, Hotel Management
Glad to hear your stay with us was a pleasant one. We look forward to seeing you again.
by A verified traveler from Chicago
Posted 18 Oct 2024
Room was strange with hot tub in room. We asked for nonsmoking but smelled really bad in the room. Asked to change rooms. Smell was gone but rooms really need remodeling. Pictures are not accurate. Rooms were dark and dingy and generally depressing. Would not stay there again.
Comment from Hotel Management
4 Nov 2024 by Michelle, Hotel Management
Sorry to hear that your stay with us was not a pleasant one. All of our rooms are non-smoking. I have brought all of your concerns to the attention of our maintenance crew. We hope you give us another chance in the future.
by A verified traveler
Posted 15 Oct 2024
Comment from Hotel Management
15 Oct 2024 by Michelle, Hotel Management
Thank you for reviewing our hotel we appreciate you taking the time to let us know how we are doing
