Ratings based on 29 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Feb 2020
Beautiful resort, everything is new with hot water included.
Comment from Hotel Management
25 Feb 2020 by Katie, Hotel Management
Thank you so much for your reviews. We will keep up with the good work and improve where it needs to.
by A verified traveler
Posted 11 Jan 2020
Quiet and private property. One draw back is that I accidentally locked myself in the outdoor shower, thankfully a staff member was nearby by to help me.
Comment from Hotel Management
11 Jan 2020 by Katie & the Phayamas team, Hotel Management
Thank you so much, Kim! For sharing these memorable moments together. We will keep up with the good work and improve where we need to. Thank you again for bringing such a great vibe to our place. Hope to see you again.
by A verified traveler
Posted 19 Jul 2019
I like the individual detached cottages. Like being in you own place.
Comment from Hotel Management
23 Jul 2019 by Katie, Hotel Management
Dear Sir / Madam,
The type of the bungalows are clearly stated with pictures before you booked, whether it's going to be a 2 stories duplex (Duplex Family Suite Bungalows), or single bungalow (Deluxe Bungalows, A.C. Standard Bungalows), or twin bungalow (Twin Bungalows with Fan, Bungalows with Fan), which have 2 units attached to another.
Consequently, I believed that you booked the fan bungalows, which there are 2 units together and not happy with it, even though you have a choice of picking the single ones.
Sometimes, we upgraded our guests to the single ones subject upon availability. But since you're complaining means that we didn't but that is not what we can do every time.
Of course the single bungalows are more expensive, but again when you booked a bungalows that resembles the pictures in expedia means that you have a consensus to stay in that type of bungalow you chose.
If you do not want to stay in the twin ones then why bother booking that one from the start?
Therefore, it is not fair to us and it shouldn't be an issue, resulting in the rating 2 out of 5.
by A verified traveler
Posted 21 May 2019 on Hotels
Comment from Hotel Management
21 May 2019 by Kratai, Hotel Management
Thank you for your time in reviewing us. Hope you have a great stay and we hope to see you again :)
by A verified traveler
Posted 11 May 2019
Such a wonderful experience. I really liked their good taste on the details. The bungalow was clean, tidy and comfortable. If I had something to say is that the shower wasn't too warm for me for a stormy off season weather, but that depends on how do you like it.
But the best over all, was surely the staff, they are an amazing friendly team that will make you feel like at home. I really appreciate their help and their will to improve everyday.
Comment from Hotel Management
16 May 2019 by Katie, Hotel Management
Thank you so much for your effort and time in reviewing us. The comments are very important to us. We will try our best to improve in every way possible. Cheers to happy guests like you and hope to see you again :)
by A verified traveler from Nakhonsawan
Posted 7 Apr 2019
The hotel itself is not bad and the location is quite nice but the staff are not really friendly
Comment from Hotel Management
10 Apr 2019 by Katie, Hotel Management
Thank you for your time in reviewing us. We will improve where it needs to in order to keep up with the performance.
by A verified traveler
Posted 1 Mar 2019 on Hotels
Very helpfull and friendly staff.
Comment from Hotel Management
2 Mar 2019 by Katie, Hotel Management
Thank you so much, Gina for your time and your valuable reviews. We will keep up with the performance and fix where there's needed to be. Hope we meet again!
by A verified traveler
Mooi resort direct aan het strand
Posted 2 Mar 2024 on HotelsNiet al te groot resort aan het strand en alles in goede staat (2018 gebouwd) over het algemeen erg vriendelijke medewerkers. Ontbijt is niet bijzonder en als je 10u komt ziet het er niet geweldig meer uit. Wat ze erg goed doen is dmv whatsapp je de mogelijkheid bieden om transport en/of excursies voor je te regelen. Helemaal handig als je boot en taxi al gereserveerd en betaald hebt via hun.
by A verified traveler
Posted 8 Jan 2024
by A verified traveler
Beautiful and peaceful
Posted 26 Feb 2020 on HotelsPhyamas Private Beach Resort is recommend for private location and very positive and friendly staff, all speaking good english. The breakfast and food in general was very good. Thanks to Kathie and her family for making our stay memorable.
Comment from Hotel Management
26 Feb 2020 by Katie , Hotel Management
Thank you so much, Jan! We're so happy that you enjoyed your stay here with us and sharing our precious time together and wish that Phayamas stays as one of your favorite places. Hope we meet again!
