Ratings based on 399 Verified Reviews
3.7 Room cleanliness
3.9 Service & staff
3.3 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Nov 2024
Comment from Hotel Management
8 Nov 2024 by Sashko, Hotel Management
We deeply regret that your experience fell short of expectations, and we acknowledge your frustrations. Your feedback is valuable to us, and we are actively addressing the issues you've raised to enhance our services.
by A verified traveler
Posted 31 Oct 2024
Best place to stay as you can walk to both Kvernufoss and Skogafoss. The staff is super friendly and helpful.
Comment from Hotel Management
1 Nov 2024 by Katerina, Hotel Management
Dear Richard, Thank you for your fantastic review. We are pleased to hear that you were satisfied with our location and the service of our staff. We look forward to hosting you again! Kind regards
by A verified traveler
Posted 27 Oct 2024
Comment from Hotel Management
27 Oct 2024 by Sashko, Hotel Management
Thank you for your review. We sincerely appreciate and value your comments on areas within our apartment hotel that we believe that we can improve to enhance our guests stay. Thanks for staying with us. We do hope that we are able to welcome you back in the future. Best and warmest wishes
by A verified traveler
Posted 25 Oct 2024
Breakfast service was great
Comment from Hotel Management
26 Oct 2024 by Igor M., Hotel Management
Dear Eugene,Thank you for your kind words about our breakfast service! We’re thrilled to hear you enjoyed it.If you have any other feedback or suggestions, please feel free to share. We look forward to welcoming you back soon!
by A verified traveler
Posted 21 Oct 2024
Excellent food options, great view of aurora right outside the hotel
Comment from Hotel Management
22 Oct 2024 by Katerina, Hotel Management
Dear Paracharan, thank you for your splendid review. We appreciate your positive feedback about our accommodation, views, and food options. We look forward to welcoming you again! Kind regards
by A verified traveler
Posted 17 Oct 2024
Great place to stay
Comment from Hotel Management
18 Oct 2024 by Dina, Hotel Management
Dear Anaar,Thank you so much for choosing to stay with us! We’re thrilled to hear you enjoyed your time here. Your kind words mean a lot, and we hope to welcome you back soon for another wonderful experience!Best Regards,
by A verified traveler
Posted 3 Oct 2024
Comment from Hotel Management
4 Oct 2024 by Bisera, Hotel Management
Dear Varun, Thank you for your review, We hope to welcome you back for another comfortable stay. KInd regards
by A verified traveler
Posted 3 Oct 2024
Shared bathroom and shower for guests. There was also a shared tv room with a small fridge to put food in overnight. The water took several minutes to warm up and the pressure was low. The breakfast was good and the staff was friendly. Very close to one of the best waterfalls on the country, skagofoss. Also the northern lights were great
Comment from Hotel Management
4 Oct 2024 by Bisera, Hotel Management
Dear Darrell, Thank you for taking the time to share your experience! We're glad you enjoyed the shared amenities, It’s wonderful to hear you had the chance to visit Skógafoss and see the Northern Lights during your stay. We hope to welcome you back for more memorable experiences! Kind regards
by A verified traveler
Posted 2 Oct 2024
Room was small but cozy, had to turn down the heating! Breakfast was amazing, so much food and so tasty!
Comment from Hotel Management
4 Oct 2024 by Bisera, Hotel Management
Dear Judy, Thank you for sharing your experience! We're glad you found the room cozy, and it’s great to hear that you enjoyed our amazing breakfast. We hope to welcome you back for another comfortable stay soon. Warm regards
by A verified traveler
Posted 28 Sep 2024
Great option for staying in Iceland
Comment from Hotel Management
29 Sep 2024 by Stefan, Hotel Management
Dear Madison,Thank you for your amazing review. We wish to host you again soon.
