Ratings based on 37 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 May 2024
by A verified traveler
Posted 16 Jun 2023 on Hotels
by A verified traveler
Posted 7 Jun 2022 on Hotels
Disappointing. Bed linen not ironed. Duvet hanging out of duvet cover. No blanket provided. When I asked for one, it was damp. White curtains and blinds in bedroom and bathroom were black with dust. Only one towel each provided. Soap container used by many before us. Towel rail broken. No coffee provided, only many packets of sugar. Poolside furniture not clean. Definitely not 4 star!
by A verified traveler
Awesome place
Posted 27 Apr 2022 on HotelsAmazing place to relax. Pools are stunning. One eco and one filtered
by A verified traveler
Posted 30 Dec 2021 on Hotels
by A verified traveler
Posted 23 Dec 2021 on Hotels
by A verified traveler
Posted 9 Dec 2021
We enjoyed our stay. Checking in was a breeze.. The pool is refreshing and clean. One staff member refused to help me with carrying a chair. Said her leg is painful... Staff members need to give guests some sort of privacy, they sat and watched us swim and passed comments it was uncomfortable. The room is nice and big. We really enjoyed our stay... Will be returning for sure
by A verified traveler
Posted 12 Mar 2021 on Hotels
by A verified traveler
Great Stay
Posted 6 Oct 2020 on HotelsLoved our stay here.
We were grateful to be given a free upgrade to the exec suite which was huge and very comfortable.
Staff are very friendly and kind.
The hotel was quiet and peaceful.
Location is good, breakfast was great.
Overall well worth the price in my opinion.
Comment from Hotel Management
20 Oct 2020 by The Gardenia Team , Hotel Management
Hi Annaliza,
Thank you for taking the time to leave us such a great review. We are glad to hear that our friendly staff and peaceful hotel lived up to your expectations and we hope to see you soon again at Gardenia Boutique Hotel.
All the best
by A verified traveler
Trip to Jozi
Posted 18 Sep 2020 on HotelsI had a great experience- Staff very friendly and helpful. Breakfast was awesome. Room very clean nad bed extremely comfortable. Very well prized. Will definitely be back.
Comment from Hotel Management
21 Sep 2020 by The Gardenia Team , Hotel Management
Hi,
Thank you for taking the time to leave us a review, we are happy to hear and see that our friendly staff made your stay much more memorable and we hope to have you back again soon.