Ratings based on 412 Verified Reviews

4.3 out of 5
4.5 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 16 Dec 2024
Staff and service was amazing. Special shout out to Gabriella...Thank you for going above and beyond.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Dec 2024
4 out of 5
by A verified traveler from san francisco

Posted 27 Nov 2024
Nice
2 out of 5
by A verified traveler

Posted 25 Nov 2024
I really wanted to like this resort, and I rarely write reviews. However, this was a fairly poor experience. We rented a villa and the buildings are wood frame. We could hear the people next to us clearly, they might have been in the same room. The sound from our upstairs neighbours were also really loud. Generally, the state of the rooms also needs to be updated. The Aloes bar somehow had the worst nachos I’ve ever had (cheese sauce overtop chips that were served on a paper plate). Those and the tepid hot dog were both $20 each. It could be such a cool spot but it should be avoided at all costs.
5 out of 5
by A verified traveler

Posted 23 Nov 2024
Very nice property, staff were amazing, beautiful place to stay
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Nov 2024
5 out of 5
by A verified traveler from JASPER

Posted 21 Nov 2024
Vacation club. Time share style. Large 1 bedroom unit. Clean. Modern. Well stocked. Restsurants within 1 mile. Gated security
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Nov 2024
5 out of 5
by A verified traveler from Burnaby

Posted 5 Nov 2024
The spacious 2 bedroom room we stayed in was lovely, nice to have two kitchens We found for the most part the amenities included in the room was fine, it had all we needed. The only disappointing part is that it's not affiliated anymore to the Westin next door with all the extra amenities which would have been nice to have access to, like the bikes, the market or starbucks. what would be nice to see is more food options at the Oasis bar and a "gift shop" or small shop to purchase small food items or supplies that you may have forgotten or haven't had time to go to a grocery store for. Would love to see a coffee shop that served baked goods.
4 out of 5
by A verified traveler from New York

This traveler left a rating score only Posted 22 Oct 2024