Ratings based on 990 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
Every thing
by A verified traveler from Santa Ana
Posted 18 Oct 2024
Excellent
Comment from Hotel Management
18 Oct 2024 by The Ritz Carlton, Rancho Mirage, Hotel Management
Thank you for your feedback and for choosing Ritz Carlton, Rancho Mirage. We hope to see you again.
by A verified traveler
Posted 16 Oct 2024
It is a beautiful property
Comment from Hotel Management
16 Oct 2024 by Ritz Carlton, Rancho Mirage., Hotel Management
Thank you for choosing to stay with us. We appreciate your feedback and hope to see you again soon.
by A verified traveler
Posted 6 Oct 2024
Comment from Hotel Management
7 Oct 2024 by The Ritz Carlton, Rancho Mirage, Hotel Management
Thank you for choosing to stay with us. Hope to see you again. We appreciate your feedback.
by A verified traveler
Posted 3 Oct 2024
Comment from Hotel Management
3 Oct 2024 by The Ritz Carlton Rancho Mirage, Hotel Management
Thank you for sharing your feedback with us following your recent stay at The Ritz-Carlton, Rancho Mirage. As the Rooms Executive, I want to extend my sincere appreciation for taking the time to provide us with your valuable insights. I am truly sorry to hear that your experience did not meet the high standards we aim to uphold. Your feedback is invaluable as it allows us to continually assess and enhance the guest experience.
by A verified traveler
Posted 25 Sep 2024
Fantastic and friendly staff. The resort was fun and relaxing
Comment from Hotel Management
25 Sep 2024 by The Ritz Carlton, Rancho Mirage, Hotel Management
Thank you for your feedback. We are delighted to hear you enjoyed your stay with us. Thank you for choosing The Ritz Carlton, Rancho Mirage.
by A verified traveler
Posted 23 Sep 2024
Hospitality and service were amazing!
Comment from Hotel Management
23 Sep 2024 by The Ritz Carlton, Rancho Mirage, Hotel Management
We are delighted to hear you had a great stay. Thank you for your feedback. Have a great day!
by A verified traveler
Posted 22 Sep 2024
😍
Comment from Hotel Management
23 Sep 2024 by The Ritz Carlton, Rancho Mirage, Hotel Management
Thank you for your feedback. We appreciate you choosing The Ritz Carlton, Rancho Mirage. We hope to see you again soon.
by A verified traveler
Posted 21 Sep 2024
Terrible service. People standing around. Having to always find a waiter to ask for water. Service was not what it should be. Definitely has gone down since last visit last September
Comment from Hotel Management
23 Sep 2024 by The Ritz Carlton, Rancho Mirage, Hotel Management
Thank you for sharing your feedback with us following your recent stay at The Ritz-Carlton, Rancho Mirage. As the Rooms Executive, I want to extend my sincere appreciation for taking the time to provide us with your valuable insights. I am truly sorry to hear that your experience did not meet the high standards we aim to uphold. Your feedback is invaluable as it allows us to continually assess and enhance the guest experience.
by A verified traveler
Posted 11 Sep 2024
Comment from Hotel Management
11 Sep 2024 by The Ritz Carlton, Rancho Mirage, Hotel Management
We appreciate you choosing to stay with us. Thank you for sharing your feedback with us following your recent stay at The Ritz-Carlton, Rancho Mirage.
