Ratings based on 994 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from San Jose
Posted 23 Dec 2024
The hotel grounds are beautiful, and the lobby and common areas have been refreshed. State Fare restaurant was great. Our room was smaller than expected for the price and needed updating. Mattress was too short for our bed and pillows were lumpy and uncomfortable. Housekeeping forgot to clean our room one day. When I reported it, hotel staff said there was nothing they could do about it. Overall, probably wouldn’t stay there again.
by A verified traveler
Posted 23 Dec 2024
by A verified traveler from pepper pike
Posted 21 Dec 2024
views are spectacular
by A verified traveler
Posted 19 Dec 2024
Clean grounds, clean pool, beautiful. Well kept.
by A verified traveler
Posted 16 Dec 2024
This property is in a private beautiful setting a top a mountain with panoramic views. While its well maintained, it could use an overall update to the decor. I noticed the modern touches that have been added and even some of the dining rooms that have been fully updated. However, botox decor is no longer enough, it's time for the full facelift. Speaking of facelifts, the crowd there is OLD but looks RICH. As for food, the dinner and service were great but the food and service at breakfast...not so much. The live music in the bar and casual restaurant area was excellent, so good, I thought it was Memorex (speaking of old). I also loved just how quickly and efficiently the valet service was. It was cold so getting your car quickly was a big plus.
by A verified traveler
Posted 5 Dec 2024
Beautiful place very accommodating and amazing staff ! I would go there again and again!
by A verified traveler
Posted 2 Dec 2024
It’s ok.
by A verified traveler
Posted 24 Nov 2024
Every thing
by A verified traveler from Santa Ana
Posted 18 Oct 2024
Excellent
Comment from Hotel Management
18 Oct 2024 by The Ritz Carlton, Rancho Mirage, Hotel Management
Thank you for your feedback and for choosing Ritz Carlton, Rancho Mirage. We hope to see you again.
by A verified traveler
Posted 16 Oct 2024
It is a beautiful property
Comment from Hotel Management
16 Oct 2024 by Ritz Carlton, Rancho Mirage., Hotel Management
Thank you for choosing to stay with us. We appreciate your feedback and hope to see you again soon.
