Ratings based on 213 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Dec 2024
Comment from Hotel Management
17 Dec 2024 by Hotel Atlantis Team, Hotel Management
Lieber Gast, vielen Dank für die tolle Bewertung. Gerne geben wir Ihr Lob an unser gesamtes Team weiter und freuen uns sie bald wieder bei uns begrüßen zu dürfen. Ihr Team vom Hotel AtlantisDear guest, thank you for taking the time to share your feedback. We are happy you were satisfied with your stay at our hotel. We are looking forward to welcoming you in the future and offer you our best services. Sincerely, Team Hotel Atlantis
by A verified traveler from Miami
Posted 30 Oct 2024
The ladies at the front desk were amazing. Friendly and very knowledgeable ! Renovations made are really good !! LOVED the bathroom =)
Comment from Hotel Management
18 Nov 2024 by Hotel Atlantis Team, Hotel Management
Dear guest, thank you for taking the time to share your feedback. We are happy you were satisfied with your stay at our hotel. We are looking forward to welcoming you in the future and offer you our best services. Sincerely, Team Hotel Atlantis
by A verified traveler
Posted 25 Oct 2024
Breakfast
Comment from Hotel Management
18 Nov 2024 by Hotel Atlantis Team, Hotel Management
Dear guest, thank you for taking the time to share your feedback. We are happy you were satisfied with your stay at our hotel. We are looking forward to welcoming you in the future and offer you our best services. Sincerely, Team Hotel Atlantis
by A verified traveler
Posted 10 Oct 2024 on Hotels
Comment from Hotel Management
11 Oct 2024 by Hotel Atlantis Team, Hotel Management
Lieber Gast, vielen Dank für die tolle Bewertung. Gerne geben wir Ihr Lob an unser gesamtes Team weiter und freuen uns sie bald wieder bei uns begrüßen zu dürfen. Ihr Team vom Hotel AtlantisDear guest, thank you for taking the time to share your feedback. We are happy you were satisfied with your stay at our hotel. We are looking forward to welcoming you in the future and offer you our best services. Sincerely, Team Hotel Atlantis
by A verified traveler
Posted 10 Oct 2024
Close to the Air Base, comfortable rooms, friendly service.
Comment from Hotel Management
11 Oct 2024 by Hotel Atlantis Team, Hotel Management
Dear guest, thank you for taking the time to share your feedback. We are happy you were satisfied with your stay at our hotel. We are looking forward to welcoming you in the future and offer you our best services. Sincerely, Team Hotel Atlantis
by A verified traveler from Seoul
Posted 11 Sep 2024
Comment from Hotel Management
13 Sep 2024 by Hotel Atlantis Team, Hotel Management
Sehr geehrter Gast, wir bedauern sehr, dass Sie von den Zimmern und dem allgemeinen Zustand scheinbar enttäuscht waren. Unser Bed & Breakfast ist ein kleiner Familienbetrieb und wir versuchen unseren Gästen stets den besten Service zu bieten. Gerne hätten wir auch bei Ihnen sofort Abhilfe geschafft und Ihnen ein besseres Zimmer angeboten. Warum haben Sie uns nicht angesprochen?Gerne würden wir Sie auch nochmal begrüßen wollen und Sie dann vom Gegenteil überzeugen :-)Mit freundlichen GrüßenTeam Hotel AtlantisDear guest, thank you for taking the time to share your feedback. We are disappointed to hear you were not satisfied with your stay this time. We would have loved to change your room immediately and offer you a better suitable room that matches all your needs. Why did you not contact our staff at the front desk :(We will continue to do everything in our power, to ensure that all our guests have a comfortable stay. We are looking forward to welcoming you in the future and offer you our best services. Sincerely, Team Hotel Atlantis
by A verified traveler
Posted 2 Sep 2024
Comment from Hotel Management
3 Sep 2024 by Hotel Atlantis Team, Hotel Management
Dear guest, thank you for taking the time to share your feedback. We are happy you were satisfied with your stay at our hotel. We are looking forward to welcoming you in the future and offer you our best services. Sincerely, Team Hotel Atlantis
by A verified traveler
Posted 31 Aug 2024
Anika at the front desk was so awesome!!! She was very helpful and knowledgeable. She went out of her way to help me with my inquiries. Very professional and had excellent guest service!!! Great job Anika!!!
Comment from Hotel Management
3 Sep 2024 by Hotel Atlantis Team, Hotel Management
Dear guest, thank you for taking the time to share your feedback. We are happy you were satisfied with your stay at our hotel. We are looking forward to welcoming you in the future and offer you our best services. Sincerely, Team Hotel Atlantis
by A verified traveler
Posted 31 Aug 2024
Inexpensive and perfect for a short stay. Mimimal amount of amenities but for the price you can't complain.
Comment from Hotel Management
3 Sep 2024 by Hotel Atlantis Team, Hotel Management
Dear guest, thank you for taking the time to share your feedback. We are happy you were satisfied with your stay at our hotel. We are looking forward to welcoming you in the future and offer you our best services. Sincerely, Team Hotel Atlantis
by A verified traveler
Posted 29 Aug 2024
Nice staff and convenient to Ramstein AB.
Comment from Hotel Management
30 Aug 2024 by Hotel Atlantis Team, Hotel Management
Dear guest, thank you for taking the time to share your feedback. We are happy you were satisfied with your stay at our hotel. We are looking forward to welcoming you in the future and offer you our best services. Sincerely, Team Hotel Atlantis
