Ratings based on 208 Verified Reviews

3.6 out of 5
87% of guests recommend
3.5 Room cleanliness
3.4 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Oct 2023
5 out of 5
by A verified traveler

Posted 4 Oct 2023
It was a beautiful experience. Thank you
Comment from Hotel Management
4 Oct 2023 by Violeta - The Setai SOG, Hotel Management
Dear Malky ,Thank you for the wonderful review.We hope to see you again soon
5 out of 5
by A verified traveler

Posted 1 Oct 2023
They very good
Comment from Hotel Management
2 Oct 2023 by Violeta - The Setai Sea of Galilee , Hotel Management
Dear Haitham,Thank you for the wonderful review . We hope to see you again soon
5 out of 5
by A verified traveler

Posted 2 Sep 2023
The hotel was excellent! Ghadeer who works at the reception was extremely professional and nice. She helped get us checked in early and made us feel at home. Thank you!
Comment from Hotel Management
7 Sep 2023 by Dina, Hotel Management
Thank you vert much for the feedback. we glad you enjoyed stay at the Setai. we will share the feedback with GhadeerShana Tova
5 out of 5
by A verified traveler

Posted 24 Aug 2023 on Hotels
Comment from Hotel Management
7 Sep 2023 by D, Hotel Management
Thank you very much for the feedback. we enjoyed having you here at the SetaiShana Tova
1 out of 5
by A verified traveler

Posted 22 Aug 2023
Comment from Hotel Management
7 Sep 2023 by D, Hotel Management
שלום שלומי צר לנו על הדירוג. אנו מזמינים אותך לחלוק איתנו את החוויה כדי שנוכל להתייחס ולטפל.שנה טובה
5 out of 5
by A verified traveler

Posted 15 Aug 2023
Loved
Comment from Hotel Management
7 Sep 2023 by Dina, Hotel Management
Thank you for ypur feedback. hope to see you again among our guests
1 out of 5
by A verified traveler

Posted 15 Aug 2023 on Orbitz
Comment from Hotel Management
7 Sep 2023 by דינה, Hotel Management
צר לנו לראות את הדירוג הנמוך.נשמח להבין ממך יותר כדי ללמוד, לתקן ולשפר
1 out of 5
by A verified traveler

Posted 12 Aug 2023
Horrible experience with Setai , it was 105 degrees outside and the air conditioning in our room did not work I asked the maintenance to fix it while I’m at the pool they said they fixed it but when i came back to the room it was like a stove inside the room , ask them to fix it 4 times and they was not able to do so, on the top of that the shower was blockage and the water got into the entire room when we took a shower. When we finally wanted to leave the room we asked for transportation to the reception to do the check in and we waited 40 min but no one showed up so me and my pregnant wife had to walk 10 min in the heat to get there so we can finally finish with this nightmare .
Comment from Hotel Management
14 Aug 2023 by Dina, Hotel Management
unfortunaly, as everywhere happens and there are malfunctions even in hot weather. we understand the inconvience and take your comment seriously
1 out of 5
by A verified traveler

Posted 2 Aug 2023 on Hotels
Comment from Hotel Management
14 Aug 2023 by Dina, Hotel Management
Sorry to see your feedback