Ratings based on 276 Verified Reviews
3.9 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Dec 2024
Comment from Hotel Management
31 Dec 2024 by Angela Dominguez, Hotel Management
Estimada Maria,Es un gusto saber que logramos una estancia de 10! Muchas gracias por su confianza y su preferencia. Esperamos poder recibirle pronto nuevamente.Cordialmente,
by A verified traveler
Posted 16 Nov 2024
Worst hotel ever
Comment from Hotel Management
19 Nov 2024 by Cordialmente., Hotel Management
Estimado Jose, Gracias por su visita y gracias por su tiempo para su valiosa evaluación. Lamentamos saber que no logramos su entera satisfacción y le ofrecemos una sincera disculpa.
by A verified traveler
Posted 20 Oct 2024
Very good staff
Comment from Hotel Management
31 Oct 2024 by Angela Dominguez, Hotel Management
Dear Roberto,We appreciate the time you took to send us your rating and comments. It is a pleasure to serve you and to know that the experience was to your complete satisfaction.We invite you to come back soon.
by A verified traveler
Posted 20 Oct 2024
Very good staff
Comment from Hotel Management
31 Oct 2024 by Angela Dominguez, Hotel Management
Dear Roberto,It is a pleasure to know that we achieved a 10/10 stay! Thank you very much for your trust and preference. We hope to welcome you again soon.
by A verified traveler
Posted 14 Oct 2024
The only problem was the A/c not working at night…
Comment from Hotel Management
31 Oct 2024 by Angela Dominguez, Hotel Management
Dear Juan,Thank you very much for your kind comments and feedback. I am very sorry for the inconveniences you experienced with the air conditioning during your stay and I assure you that the information will be verified with the departments involved. You, your comfort and satisfaction are very important to us. We hope to have you back very soon, it will be a real pleasure.
by A verified traveler
Posted 11 Oct 2024
Great
Comment from Hotel Management
31 Oct 2024 by Angela Dominguez, Hotel Management
Dear Reginaldo, It is a pleasure to have welcomed you into your home away from home and even more so to know that we brought a smile to your face during your visit. We hope to have the opportunity to make you feel more than welcome again very soon.
by A verified traveler
Posted 30 Sep 2024
Great
Comment from Hotel Management
1 Oct 2024 by Angela Dominguez, Hotel Management
Estimado Francisco,Es un gusto saber que logramos una estancia de 10! Muchas gracias por su confianza y su preferencia. Esperamos poder recibirle pronto nuevamente.
by A verified traveler
Posted 30 Sep 2024 on Hotels
It was amazing! Stayed the night to continue our travel drive from Texas to Jalisco. The breakfast included was terrific and the staff very friendly.
Comment from Hotel Management
30 Sep 2024 by Angela Dominguez, Hotel Management
Dear Juanita,It is a pleasure to know that we had a 10/10 stay! Thank you very much for your trust and preference. We will follow up on the breakfast issue to always ensure the best service to our guests. We hope to welcome you again soon. Cordially.
by A verified traveler
Posted 8 Sep 2024 on Hotels
Comment from Hotel Management
9 Sep 2024 by Cordialmente., Hotel Management
Estimada Srita. Martha Alejandra, Es un gusto saber que logramos una estancia de 10! Muchas gracias por compartirnos sus valiosos comentarios y claro, por su confianza y su preferencia. Esperamos poder recibirle pronto nuevamente.
by A verified traveler
Posted 3 Sep 2024
Comment from Hotel Management
4 Sep 2024 by Cordialmente., Hotel Management
Estimado Yipeng, Es un gusto saber que logramos una estancia de 10! Muchas gracias por su confianza y su preferencia. Esperamos poder recibirle pronto nuevamente.
