Ratings based on 729 Verified Reviews
3.6 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
by A verified traveler
Posted 19 Nov 2024
For the cost this is a good deal! Freshly renovated. Comfortable bed! Quiet!
Comment from Hotel Management
21 Nov 2024 by Ramona Valley Inn Management, Hotel Management
Dear Gail,Thank you for the wonderful feedback! We're thrilled you had a great experience and appreciate your support. We look forward to welcoming you back for another fantastic stay!Kind Regards,Ramona Valley Inn Management
by A verified traveler
Posted 18 Nov 2024
Best price for the area. Close to everything in the town.
Comment from Hotel Management
20 Nov 2024 by Ramona Valley Inn Management, Hotel Management
Dear Barbara,Thank you for the wonderful feedback! We're thrilled you had a great experience and appreciate your support. We look forward to welcoming you back for another fantastic stay!Kind Regards,Ramona Valley Inn Management
by A verified traveler
Posted 18 Nov 2024
Clean rooms
Comment from Hotel Management
20 Nov 2024 by Ramona Valley Inn Management, Hotel Management
Dear Juanita,Thank you for the wonderful feedback! We're thrilled you had a great experience and appreciate your support. We look forward to welcoming you back for another fantastic stay!Kind Regards,Ramona Valley Inn Management
by A verified traveler
Posted 15 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Ramona Valley Inn Management, Hotel Management
Dear Catherinemae,Thank you for your rating! We appreciate your time and would love to hear more about your experience. Your feedback helps us improve, and we'd welcome any additional comments you may have. We hope to serve you even better on your next stay!Kind Regards,Ramona Valley Inn Management
by A verified traveler
Posted 12 Nov 2024
Everything
Comment from Hotel Management
14 Nov 2024 by Ramona Valley Inn Management, Hotel Management
Dear Barrie,Thank you for your feedback! We're thrilled you had a great experience and appreciate your support. We look forward to welcoming you back for another fantastic stay!Kind Regards,Ramona Valley Inn Management
by A verified traveler
Posted 10 Nov 2024
When I arrived there were two different families yelling at the front desk girl. They were complaining that they didn’t have a room, after they already paid, there was a third woman waiting for service and myself, I immediately interrupted and asked if the other lady and myself could see if we have a room and we did. Upon entering my room I noticed the door had been busted into and was repaired. I then went to lay down on the bed and noticed the pillow cases were stained with possible make up, upon going downstairs to ask for new pillow cases there was a third family yelling at the young lady about not having a room that was paid for. Another lady came in and said she needed housekeeping because there were bedbugs in her bed. I just couldn’t wait for this night to end…. I had to inspect the bed thoroughly to ensure that we didn’t have bedbugs. The young lady was yelled at so badly I really felt bad for her. Expedia really needs to keep better track of vacancies…We ended up here because our host stopped renting her place and we had no other choice to stay here at the last minute.
Comment from Hotel Management
12 Nov 2024 by Ramona Valley Inn Management, Hotel Management
Dear Ida,We’re sorry to hear about the challenges you experienced during your stay. Our top priority is ensuring a smooth check-in, clean accommodations, and a positive environment for all guests. Your feedback will be shared with our team and booking partners to address these issues, and we appreciate your understanding of our front desk staff’s efforts during a busy evening.Sincerely,Ramona Valley Inn Management
by A verified traveler
Posted 10 Nov 2024
Comment from Hotel Management
12 Nov 2024 by Ramona Valley Inn Management, Hotel Management
Dear Douglas,Thank you for your rating! We appreciate your time and would love to hear more about your experience. Your feedback helps us improve, and we'd welcome any additional comments you may have. We hope to serve you even better on your next stay!Kind Regards,Ramona Valley Inn Management
by A verified traveler
Posted 10 Nov 2024
Property is clean . No loud parties
Comment from Hotel Management
12 Nov 2024 by Ramona Valley Inn Management, Hotel Management
Dear Michael,Thank you for your feedback! We're glad you enjoyed the clean and peaceful atmosphere of our property. Our priority is to provide a relaxing stay for our guests, and we hope to welcome you back soon!Kind Regards,Ramona Valley Inn Management
by A verified traveler
Posted 10 Nov 2024
I was not able to stay there bc they over booked my room and then I had to find another place to stay despite paying and confirming my stay. What a mess. I was stranded in a city I was unfamiliar with late night. Not cool!!!
Comment from Hotel Management
12 Nov 2024 by Ramona Valley Inn Management, Hotel Management
Dear Jacqueline,We’re truly sorry for the inconvenience you experienced with your room being overbooked. This is not the level of service we aim to provide, and we understand how difficult it must have been to find alternate accommodations, especially at such a late hour. Please reach out to our management team so we can make this right. We’ll work to prevent this in the future.Sincerely,Ramona Valley Inn Management
