Ratings based on 2 Verified Reviews
2.0 Room cleanliness
2.0 Service & staff
1.0 Room comfort
1.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Jan 2024 on Hotels
Damp wall. Paint peeling. Hard pillows.
Nice Reception and staff.
Terrible rooms.
Comment from Hotel Management
9 Mar 2024 by Rajesh Nair, Hotel Management
Dear Guest,We thank you for sharing your thoughts on Expedia. Please accept our sincere apologies for the inconvenience you have had to experience during your stay at our resort.On behalf of our team, we look forward to another opportunity to be able to host you as our esteemed guest and assure you to exceed your expectation on all the aspects.Yours Sincerely,Rajesh NairGeneral ManagerjüSTa Hotels & Resortsmanager.jsr@justahotels.com
by A verified traveler
Posted 16 Aug 2023
Comment from Hotel Management
12 Mar 2024 by Rajesh Nair, Hotel Management
Dear Guest, We thank you truly for sparing your precious time to rate our resort through Expedia. We are extremely glad that you liked our resort and had a good time during your stay.On behalf of the team at jüSTa, we look forward to having the opportunity to be able to host you again at our hotels in the near future.Yours Sincerely,Rajesh NairGeneral ManagerjüSTa Hotels & Resortsmanager.jsr@justahotels.com
