Ratings based on 87 Verified Reviews
4.3 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Apr 2021 on Hotels
Comment from Hotel Management
20 Apr 2021 by Aseel , Hotel Management
Dear Mr. Ahmad,
We are very sorry that you left us unhappy.
Due to the country's lock down situation we couldn't provide all of our services.
we hope to accommodate you in the future under better circumstances .
by A verified traveler
Posted 13 Apr 2021
by A verified traveler
my last bad experience
Posted 24 Feb 2020 on Hotelsas already reviewed in Google, bad experience, no hot water, two separate beds ! i used to a perfect stay but this time that was negatively surprising !
by A verified traveler from Houston, Texas
Posted 22 Oct 2019
This hotel is the best in Ramallah! Ive stayed here many times cause its close to everything and staff is very helpful with sites to see and transportation! The hotel has restaurant cafe that has delicious food.The hotel was recently rennovated with very nice decor and vibe! Its walkable, very safe, and great balcony views of the city.The Ramallah park and municipality across the street that have beautiful music playing at night and waterfountain and performances...This is the best place to stay for anyones need in Ramallah!
Comment from Hotel Management
23 Oct 2019 by Joseph, Hotel Management
Wow, thank you! Such a pleasure to hear such wonderful feedback from such good people like yourselves. I am glad to hear we made the stay of you and your daughter more enjoyable in Ramallah! That's what we strive for in the end. Sending good vibes your way!
by A verified traveler
Posted 27 Sep 2019 on CheapTickets
Nicely located. Food was good. Staff is as usual helpful and understanding.
Comment from Hotel Management
2 Oct 2019 by Rana, Hotel Management
Thank you.
by A verified traveler
Posted 17 Sep 2019 on Hotels
Comment from Hotel Management
2 Oct 2019 by Rana, Hotel Management
Thank you.
by A verified traveler
Posted 25 Aug 2019 on Hotels
Comment from Hotel Management
26 Aug 2019 by Rana, Hotel Management
Thank you Liana, Looking forward to welcome your and your family again at our hotel.
Regards,
by A verified traveler
Posted 16 Aug 2019
Comment from Hotel Management
26 Aug 2019 by Rana, Hotel Management
Thank you.
by A verified traveler
Lovely
Posted 4 Jul 2019 on HotelsClose to everything, perfect location, staff is great. Had a good experience.
Comment from Hotel Management
4 Jul 2019 by Rana, Hotel Management
Thank you Jasmine, Looking forward to welcome you and your family again at our hotel.
by A verified traveler
Posted 25 May 2019 on Hotels
