Ratings based on 41 Verified Reviews
3.9 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Oct 2024
Have more towels
by A verified traveler
Posted 29 Apr 2024 on Hotels
by A verified traveler
Posted 22 Oct 2023
Excellent location and service.
Comment from Hotel Management
26 Nov 2023 by Millennium Palestine Ramallah , Hotel Management
With all pleasure .We hope to see for your future accommodation Sincerely Your,
by A verified traveler
Posted 25 Sep 2023
Unfortunatly our experience in this hotel was bad, when we got there, we had to wait for three hours until we checked in. Also People were smoking in the corridors
Comment from Hotel Management
19 Jun 2024 by Bara' Jamal , Hotel Management
Dear Mr. Yousef, Thank you for bringing your concerns to our attention. We sincerely apologize for the inconveniences you experienced during your recent stay at our hotel. We deeply regret the delay you faced at check-in. Our standard procedure is to ensure a smooth and prompt check-in process for all our guests, and we are investigating the cause of the delay during your visit. We are also reinforcing our staff training to prevent such occurrences in the future.Regarding the smoking in the corridors, we are committed to providing a clean and comfortable environment for all our guests. We will be reviewing our policies and enforcement procedures to ensure that smoking is strictly confined to designated areas.As a gesture of goodwill and to make amends for the discomfort you experienced, we would like to offer you a room upgrade (upon availability). We hope you will give us another opportunity to provide you with the exceptional service that we strive for.Please let us know if there is anything else we can assist you with. We look forward to welcoming you back to our hotel in the near future.
by A verified traveler
don't expect 5 or 4 stars even
Posted 4 Sep 2023 on Hotelsnot a 5 star even not 4 - bad reception , dirty and old room
Comment from Hotel Management
6 Sep 2023 by Millennium Palestine Ramallah , Hotel Management
Dear Valued Guest, Greetings, We would like to thank you for your kind comments , we promise to improve our services for your next future accommodation.Sincerely Yours,
by A verified traveler
Posted 13 Aug 2023 on Hotels
Dreadful service
Comment from Hotel Management
15 Aug 2023 by Millennium Palestine Ramallah , Hotel Management
Dear Valued Guest, Greetings, We would like to thank you for your kind comments .We promise to improve our self for your next future reservation .Sincerely Yours,
by A verified traveler
Posted 12 Aug 2023
I was impressed with the the quality of the property I
Comment from Hotel Management
13 Aug 2023 by Millennium Palestine Ramallah , Hotel Management
Dear Valued Guest, Greetings, Kindly note , that we would like to thank for your kind comments .We hope to improve for your future next stay .Sincerely Yours,
by A verified traveler
Posted 26 Jul 2023
Amazing
Comment from Hotel Management
27 Jul 2023 by Millennium Palestine Ramallah , Hotel Management
Dear Valued Guest, Greetings, We would like to thank you for kind survey.We wish to see again at your second home for any future accommodation Sincerely Yours,
by A verified traveler
Posted 12 Jul 2023 on Hotels
Comment from Hotel Management
15 Jul 2023 by Millennium Palestine Ramallah , Hotel Management
Dear Valued Guest, We Would to thank you for the survey our hotel as high score .We hope to see again in second home Sincerely Yours,
by A verified traveler
Posted 19 Jun 2023
I would like to commend the Millenium on the hospitality and professionalism of their staff. When I return to Ramallah, I will be sure to stay with my friends at the Millenium.
Comment from Hotel Management
20 Jun 2023 by Millennium Palestine Ramallah , Hotel Management
Dear Mr. Phillip with all pleasure to accommodate in your second home Millennium Palestine Ramallah Wish to see you in the future
