Ratings based on 948 Verified Reviews
2.7 Room cleanliness
3.2 Service & staff
2.9 Room comfort
2.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Jan 2025
Comment from Hotel Management
20 Jan 2025 by General Manager, Hotel Management
Hi Guest,We appreciate you choosing our hotel for your stay. We hope you had a pleasant experience and look forward to welcoming you back soon! Thank you again for your time, if you could please take a moment to Leave a review we would greatly appreciate it.GM
by A verified traveler
Posted 15 Jan 2025
The friendest of the manager and it was quiet at night and had no problems changing rooms with the manager and no problems of them coming to fix things.
Comment from Hotel Management
17 Jan 2025 by General Manager, Hotel Management
Dear Guest,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit. Looking forward to welcoming you backSincerely, General Manager
by A verified traveler
Posted 13 Jan 2025
The place was just OK.
Comment from Hotel Management
14 Jan 2025 by General Manager, Hotel Management
Hi Guest, We are happy to hear your positive feedback, and we love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.GM
by A verified traveler
Posted 4 Jan 2025
Everything you need for the price you pay
Comment from Hotel Management
6 Jan 2025 by General Manager, Hotel Management
Hi Guest, We are happy to hear your positive feedback, and we love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.GM
by A verified traveler
Posted 29 Dec 2024
Comment from Hotel Management
30 Dec 2024 by General Manager, Hotel Management
Hi Guest,We are delighted that you decided to stay with us at our hotel, we acknowledge the wonderful feedback and experience that you had highlighted. We are looking forward to seeing you visit with us soon.GM
by A verified traveler
Posted 29 Dec 2024
For starters there is a $100 check in fee that is not listed on the website. They do not accept cash app cards or prepaid cards only bank cards. The lady that checked us into our first room was attitudinal and rude. In the first room our bed was wobbly, the TV remote did not work, and there were roaches coming from everywhere. The man that checked us into our second room was polite and understanding.
Comment from Hotel Management
30 Dec 2024 by General Manager, Hotel Management
Dear Guest,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit. Looking forward to welcoming you backSincerely, General Manager
by A verified traveler
Posted 22 Dec 2024
I loved how all the stores where close to our room
Comment from Hotel Management
23 Dec 2024 by General Manager, Hotel Management
Hi Guest, We are happy to hear your positive feedback, and we love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.GM
by A verified traveler
Posted 18 Nov 2024
The price was the reason I booked this property. The room we had damaged frame on bathroom door, unit had fridge and two burners no pans or cooking utensils, plates silverware or glasses. Room had cockroaches found when turned the lights on after we went to bed and got back up. Smoke detector disconnect and sitting on a shelf. Lots of traffic in parking lot until 2AM, man tried to break in the next room at 11:30 PM seem like a domestic issue. couldn't sleep after that until after 2AM. Cancelled the second night booked and was granted a refund.
Comment from Hotel Management
19 Nov 2024 by GM, Hotel Management
Dear Guest,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit. Looking forward to welcoming you backSincerely, General Manager
by A verified traveler
Posted 5 Nov 2024
Comment from Hotel Management
6 Nov 2024 by General Manager, Hotel Management
Dear Guest,Thank you for staying with us. We hope your stay was pleasant and to your satisfaction. The comfort of our guests is our priority, and we want to make every guest’s stay in our hotel a memorable one by providing outstanding services.I hope our staff achieved the goal of making your stay comfortable by providing outstanding services. It will be a pleasure to hear your feedback about the room and services of our hotel. Looking forward to having you in our hotel soon.GM
by A verified traveler
Posted 4 Nov 2024
3rd shift was rude and property does not advertise 3rd party policy unique to property.
Comment from Hotel Management
6 Nov 2024 by GM, Hotel Management
Dear Guest,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit. Looking forward to welcoming you backSincerely, General Manager
