Ratings based on 967 Verified Reviews
3.3 Room cleanliness
3.6 Service & staff
3.5 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Dec 2024
The ice machine don’t work all it good
Comment from Hotel Management
21 Dec 2024 by General Manager, Hotel Management
Dear guest,We are really grateful for your perfect score. It makes us delighted to learn that our accommodations met your expectations. There is no better feeling than hearing that someone valued our efforts to make them feel at home. We are eagerly anticipating your return since we know that your stay was as fantastic as it sounds!gm
by A verified traveler
Posted 19 Dec 2024
Exceeded expectations
Comment from Hotel Management
21 Dec 2024 by General Manager, Hotel Management
Dear guest,We are really grateful for your perfect score. It makes us delighted to learn that our accommodations met your expectations. There is no better feeling than hearing that someone valued our efforts to make them feel at home. We are eagerly anticipating your return since we know that your stay was as fantastic as it sounds!gm
by A verified traveler
Posted 18 Dec 2024
Room size is excellent. The bed was very comfortable. A minor annoyance with the refrigerator beeping for an hour or two. I didn't report it because it was too late in the evening when I returned and found it beeping. By morning, it has stopped. I would book again.
Comment from Hotel Management
19 Dec 2024 by GM, Hotel Management
Dear Guest,Thank you for taking the time to tell us about your experience. It is always a pleasure to receive positive feedback. It is wonderful hearing back from our satisfied guests and we are glad to hear that you had an awesome stay with us. We have made a note of the your feedback to get it resolved.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here we continuously strive to exceed your expectations.Sincerely,General manager
by A verified traveler
Posted 16 Dec 2024
The room was clean and furnished
Comment from Hotel Management
17 Dec 2024 by GM, Hotel Management
Dear Guest,Thank you for taking the time to tell us about your experience. It is always a pleasure to receive positive feedback. It is wonderful hearing back from our satisfied guests and we are glad to hear that you had an awesome stay with us. We also appreciate that you enjoyed our facilities and that everything was to your liking. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here we continuously strive to exceed your expectations.Sincerely,General manager
by A verified traveler
Posted 15 Dec 2024
Comment from Hotel Management
16 Dec 2024 by GM, Hotel Management
Dear Guest,Thank you for taking the time to tell us about your experience. It is always a pleasure to receive positive feedback. It is wonderful hearing back from our satisfied guests and we are glad to hear that you had an awesome stay with us. We also appreciate that you enjoyed our facilities and that everything was to your liking. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here we continuously strive to exceed your expectations.Sincerely,General manager
by A verified traveler
Posted 15 Dec 2024
Locked out of my room as they had an incorrect departure date
Comment from Hotel Management
16 Dec 2024 by GM, Hotel Management
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our Hotel We are glad that you had a great time at our hotel and bringing this matter to our attention. We have taken note of your comments and will work to improve our services in the future. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. We hope to see you again soon.Sincerely,General Manager
by A verified traveler from Hope Mills
Posted 13 Dec 2024
Comment from Hotel Management
14 Dec 2024 by GM, Hotel Management
Dear guest, we are really grateful for your perfect score. It makes us delighted to learn that our accommodations met your expectations. There is no better feeling than hearing that someone valued our efforts to make them feel at home. We are eagerly anticipating your return since we know that your stay was as fantastic as it sounds.Sincerely,General Manager
by A verified traveler
Posted 7 Dec 2024
It was stay until I woke up to my floor covered in police. I'm not sure what happened but they told me to be careful of the bloods spots on the carpet when walking in the hallway
Comment from Hotel Management
8 Dec 2024 by General Manager, Hotel Management
Dear Guest,We deeply regret the distressing situation you encountered during your stay. Please know that the safety and comfort of our guests are our top priorities, and we take incidents like this very seriously.Your feedback is invaluable in helping us improve, and we sincerely apologize for any inconvenience or discomfort caused.Sincerely,GM
by A verified traveler
Posted 2 Dec 2024
Price was reasonable
Comment from Hotel Management
3 Dec 2024 by General Manager, Hotel Management
Dear Guest,It was our pleasure to provide you with such a wonderful experience. Please do come see us again very soon!Sincerely,GM
by A verified traveler from Wake Forest
Posted 23 Nov 2024
Enjoyed it & rested well and bathroom equipment operated well. Room was clean.
Comment from Hotel Management
24 Nov 2024 by General Manager, Hotel Management
Dear Guest,Thank you so much for choosing to stay with us! We're thrilled to hear that you had a positive experience, and we truly appreciate you taking the time to share your feedback. Our team works hard to make each guest's stay as comfortable and enjoyable as possible, so it’s wonderful to know we met your expectations.We look forward to welcoming you back in the future.sincerely,GM
