Ratings based on 2,851 Verified Reviews
3.9 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Nov 2024
Comment from Hotel Management
27 Nov 2024 by General Manager, Hotel Management
Hi Guest, We are happy to hear your positive feedback, and we love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.GM
by A verified traveler
Posted 25 Nov 2024
Shuttle bus to airport.
Comment from Hotel Management
26 Nov 2024 by General Manager, Hotel Management
Dear Guest,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit. Looking forward to welcoming you backSincerely, General Manager
by A verified traveler
Posted 25 Nov 2024
Nice and clean hotels
Comment from Hotel Management
25 Nov 2024 by General Manager, Hotel Management
Hi Guest, We are delighted that you decided to stay with us at our hotel, we acknowledge the wonderful feedback and experience that you had highlighted. We are looking forward to seeing you visit with us soon.GM
by A verified traveler
Posted 24 Nov 2024
Smell of the room was very funky. Older lady at front desk was a bit mean but we are human. Overall a very average hotel.
Comment from Hotel Management
25 Nov 2024 by General Manager, Hotel Management
Hi Guest, We are delighted that you decided to stay with us at our hotel, we acknowledge the wonderful feedback and experience that you had highlighted. We are looking forward to seeing you visit with us soon.GM
by A verified traveler
Posted 23 Nov 2024
It was located easy. Place was dirty and mold in our bathroom. Staff wasn't friendly. Wont stay here again
Comment from Hotel Management
25 Nov 2024 by General Manager, Hotel Management
Dear Guest,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit. Looking forward to welcoming you backSincerely, General Manager
by A verified traveler
Posted 23 Nov 2024
I booked the room at La Quinta Inn & Suite by Wyndham Raleigh Durham Intl AP at 1001 Hospitality Ct, Morrisville, NC, 27560 USA originally. Expedia itinerary: 72898259981022; Hotel confirmation:89265EE066009. When I checked in at 3:00 pm of Sept. 20, the front desk told me that without room for me, and transferred me to 2211 Summit Park lane , Raleigh, NC 27612, which is more than 10 miles away from my booked La Quinta Inn. the conditions are worse than I booked. I paid the price was $86.75/night, the price of new location is $73.73/night. I overpaid $13.02. Please refund $13.02 to me.
Comment from Hotel Management
25 Nov 2024 by General Manager, Hotel Management
Dear Guest,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit. Looking forward to welcoming you backSincerely, General Manager
by A verified traveler
Posted 22 Nov 2024
Easy check in process (especially online). Spacious room and good breakfast options. Overall great stay.
Comment from Hotel Management
25 Nov 2024 by General Manager, Hotel Management
Hi Guest, We are delighted that you decided to stay with us at our hotel, we acknowledge the wonderful feedback and experience that you had highlighted. We are looking forward to seeing you visit with us soon.GM
by A verified traveler
Posted 21 Nov 2024
What you'd expect for the price. Not a terrible experience.
Notable points: can't plug hair dryer in due to plug configuration in bathroom so had to use outside of the bathroom, milk at breakfast was spoiled, stale bagels, sink was a little dirty, hotel is generally outdated, paint peeling in a bunch of places, TV didn't work well.
Comment from Hotel Management
25 Nov 2024 by General Manager, Hotel Management
Hi Guest, We are delighted that you decided to stay with us at our hotel, we acknowledge the wonderful feedback and experience that you had highlighted. We are looking forward to seeing you visit with us soon.GM
by A verified traveler from Rockingham
Posted 21 Nov 2024
I always stay here when I fly out of RDU. The staff is courteous, the rooms are clean and comfy, and the airport shuttle service is so convenient!
Comment from Hotel Management
25 Nov 2024 by General Manager, Hotel Management
Hi Guest, We are delighted that you decided to stay with us at our hotel, we acknowledge the wonderful feedback and experience that you had highlighted. We are looking forward to seeing you visit with us soon.GM
by A verified traveler
Posted 21 Nov 2024
The location's proximity to the airport and the friendliness of the staff made for a great experience.
Comment from Hotel Management
25 Nov 2024 by General Manager, Hotel Management
Hi Guest, We are delighted that you decided to stay with us at our hotel, we acknowledge the wonderful feedback and experience that you had highlighted. We are looking forward to seeing you visit with us soon.GM
