Ratings based on 952 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Nov 2024
by A verified traveler
Posted 25 Nov 2024
Great staff at this hotel. Everyone we had interactions with were courteous and helpful
Comment from Hotel Management
26 Nov 2024 by FD Manager, Hotel Management
Thank you for leaving a review. We’re so glad you were able to visit us at Laquinta Inn& Suites Raleigh Downtown North. Our team is always working to offer the best service to our guests. We hope you’ll have a chance to come back soon.
by A verified traveler
Posted 24 Nov 2024
Comment from Hotel Management
24 Nov 2024 by FD Manager, Hotel Management
Thank you for leaving a review. We’re so glad you were able to visit us at Laquinta Inn& Suites Raleigh Downtown North. Our team is always working to offer the best service to our guests. We hope you’ll have a chance to come back soon.
by A verified traveler
Posted 23 Nov 2024
Clean and quiet
Comment from Hotel Management
23 Nov 2024 by FD Manager, Hotel Management
Thank you for leaving a review. We’re so glad you were able to visit us at Laquinta Inn& Suites Raleigh Downtown North. Our team is always working to offer the best service to our guests. We hope you’ll have a chance to come back soon.
by A verified traveler
Posted 22 Nov 2024
Property is clean enough, but you can tell it is older with some in room damage to lamps, trim and ceiling paint peeling off. I thought it would be better based on reviews. Breakfast was subpar at best. They do no clean your room unless you ask apparently, but that was not communicated - there for 3 nights and housekeeping never came. In industrial type area with an automotive shop as the view. Would not stay here again.
Comment from Hotel Management
23 Nov 2024 by FD Manager, Hotel Management
Thank you for your feedback. We are very sorry to hear about your recent experience. This does not reflect the standard of service that our customers deserve. Our team is always working to offer the best service to our guests. We hope you will have a chance to come back soon
by A verified traveler
Posted 17 Nov 2024
Room was very nice
Comment from Hotel Management
17 Nov 2024 by FD Manager, Hotel Management
Thank you for leaving a review. We’re so glad you were able to visit us at Laquinta Inn& Suites Raleigh Downtown North. Our team is always working to offer the best service to our guests. We hope you’ll have a chance to come back soon.
by A verified traveler
Posted 16 Nov 2024
Comment from Hotel Management
16 Nov 2024 by FD Manager, Hotel Management
Thank you for leaving a review. We’re so glad you were able to visit us at Laquinta Inn& Suites Raleigh Downtown North. Our team is always working to offer the best service to our guests. We hope you’ll have a chance to come back soon.
by A verified traveler
Posted 11 Nov 2024
We were really disappointed that the laundry facilities were broken. I booked hoping to do my college sons laundry while visiting but ended up having to go do it elsewhere.
Comment from Hotel Management
11 Nov 2024 by FD Manager, Hotel Management
Thank you for your feedback. We are very sorry to hear about your recent experience. This does not reflect the standard of service that our customers deserve. We have already placed a work order for the laundry facilities and waiting on the company to come and fix it. Our team is always working to offer the best service to our guests. We hope you will have a chance to come back soon.
by A verified traveler
Posted 9 Nov 2024
Everything seemed clean but there was a smell of residual smoke or something of the like in the roof. The decor was kind of dark and half of the parking lot was coned off for some reason. The location seemed to be on the edge of the hood. Would not feel safe walking at night in them at area.
Comment from Hotel Management
9 Nov 2024 by FD Manager, Hotel Management
Thank you for leaving a review. We’re so glad you were able to visit us at Laquinta Inn& Suites Raleigh Downtown North. We are working on the parking lots that is the reason there were cones. Our team is always working to offer the best service to our guests. We hope you’ll have a chance to come back soon.
by A verified traveler
Posted 9 Nov 2024
Comment from Hotel Management
9 Nov 2024 by FD Manager, Hotel Management
Thank you for leaving a review. We’re so glad you were able to visit us at Laquinta Inn& Suites Raleigh Downtown North. Our team is always working to offer the best service to our guests. We hope you’ll have a chance to come back soon.
