Ratings based on 974 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
Nice place to visit for short stays
Comment from Hotel Management
19 Nov 2024 by hp, Hotel Management
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by A verified traveler from Newton
Posted 19 Nov 2024
No transportation before 5 am makes this a useless airport property for early morning flights. Room had a broken sink. No one available at check out. Not the same level as other Hyatt Place properties. Would not recommend.
Comment from Hotel Management
19 Nov 2024 by hp, Hotel Management
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by A verified traveler
Posted 18 Nov 2024
Convenience but that’s about it
Comment from Hotel Management
19 Nov 2024 by hp, Hotel Management
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by A verified traveler
Posted 17 Nov 2024
Clean. Excellent food
Comment from Hotel Management
18 Nov 2024 by hp, Hotel Management
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by A verified traveler
Posted 15 Nov 2024
Comment from Hotel Management
15 Nov 2024 by hp, Hotel Management
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by A verified traveler
Posted 15 Nov 2024
Na
Comment from Hotel Management
18 Nov 2024 by hp, Hotel Management
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by A verified traveler
Posted 12 Nov 2024
Staff was awesome and friendly. My issue was the "RDU to Airport Shuttle" was unavailable upon arrival. When I called the hotel I was advised from reservation that the "Ghe Complimentary Shuttle bus is unavailable, so just take an Uber" 🤐
Comment from Hotel Management
13 Nov 2024 by hp, Hotel Management
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by A verified traveler
Posted 12 Nov 2024
The coffee pods in the rooms don’t fit the coffee maker. The carpet in the room was torn up. The airport shuttle was “broken as of 2 days ago”, which was the reason we chose the hotel. Staff wasn’t friendly.
Comment from Hotel Management
12 Nov 2024 by hp, Hotel Management
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by A verified traveler
Posted 11 Nov 2024
Staff was professional and pleasant. Room very nice and clean. Disappointed shuttle service was not available to the airport.
Comment from Hotel Management
11 Nov 2024 by hp, Hotel Management
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by A verified traveler
Posted 6 Nov 2024
Comment from Hotel Management
7 Nov 2024 by HP, Hotel Management
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