Ratings based on 964 Verified Reviews
3.4 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Dec 2024
Had a abandoned floor and is dirty never again
by A verified traveler from Raeford
Posted 15 Dec 2024
I don't like the parking situation.
by A verified traveler
Posted 11 Dec 2024
by A verified traveler
Posted 9 Dec 2024
hallway and rooms were smelly. restroom door was hitting the commode and was not able to close. crampy and stuffy.
by A verified traveler
Posted 8 Dec 2024
Its a good location, but the hotel is out dated. The bathroom door in our room was broken and the door to the room was hard to shut and open. The cable kept going in and out. Only one elevator was operational so you always had to wait a long time for one. There was no hot water in the shower, but the sink water was scalding hot. Front desk staff was not friendly at all. Definitely wouldnt stay here again or recommend to anyone
by A verified traveler
Posted 5 Dec 2024
Hotel beds sleep great and was very clean but property needs to be updated badly it's very old
by A verified traveler
Posted 2 Dec 2024
by A verified traveler
Posted 30 Nov 2024
by A verified traveler
Posted 29 Nov 2024
by A verified traveler
Posted 25 Nov 2024
Great location, but this hotel is in dire need of some upgrades. Everything is stained and/or broken. I’ve stayed in nicer Motel 6 rooms.
Comment from Hotel Management
26 Nov 2024 by Guest Services, Hotel Management
Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn RALEIGH DOWNTOWN.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.
