Ratings based on 987 Verified Reviews

4.4 out of 5
89% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 26 Nov 2024
Staff was great and breakfast provided was convenient and had great options for the family.
Comment from Hotel Management
26 Nov 2024 by Tobias , Hotel Management
Thank you for staying with us. Please come back and see us when in town.
4 out of 5
by A verified traveler

Posted 18 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Tobias, Hotel Management
hank you for staying with us. Please come back and see us when in town.
5 out of 5
by A verified traveler

Posted 11 Nov 2024
Staff was extremely nice and helpful
Comment from Hotel Management
20 Nov 2024 by Tobias, Hotel Management
hank you for staying with us. Please come back and see us when in town.
1 out of 5
by A verified traveler

Posted 9 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Tobias, Hotel Management
We apologize that your stay fell below your expectations. Your feedback regarding the stay is important to us, and we will address these issues with our team to ensure improvements are made. We appreciate your feedback and will strive to provide a better experience for all our guests in the future. Thank you for bringing these concerns to our attention.
5 out of 5
by A verified traveler

Posted 8 Nov 2024
I would recommend this Hampton Inn and Suites to any family that has a family member in the Durham County Hospital. We could have not received better care than we did here. Excellent room, excellent breakfast which was a big plus for our busy day and the price was very reasonable. Five stars all the way.
Comment from Hotel Management
8 Nov 2024 by Tobias, Hotel Management
Thank you for staying with us. Please come back and see us when in town.
4 out of 5
by A verified traveler

Posted 1 Nov 2024
The hotel is clean, but I found a baby roach in my room. Bed was comfortable and the room was clean besides the roach.
Comment from Hotel Management
1 Nov 2024 by Tobias, Hotel Management
We apologize that your stay fell below your expectations. Your feedback regarding the stay is important to us, and we will address these issues with our team to ensure improvements are made. We appreciate your feedback and will strive to provide a better experience for all our guests in the future. Thank you for bringing these concerns to our attention.
5 out of 5
by A verified traveler

Posted 26 Oct 2024
Peace & quite... just what the doctor ordered !!
Comment from Hotel Management
26 Oct 2024 by Tobias , Hotel Management
Thank you for staying with us. Please come back anytime and visit when you’re in the area.
5 out of 5
by A verified traveler

Posted 23 Oct 2024
Great breakfast...easy on/off freeway... And great location to downtown Durham... I know it gets a bad wrap being next to an abandoned mall...but that means nothing... Excellent property...
Comment from Hotel Management
23 Oct 2024 by Tobias, Hotel Management
Thank you for staying with us. Please come back and visit us when you’re in the area.
5 out of 5
by A verified traveler from Atlanta

Posted 23 Oct 2024
Nice hotel! Friendly staff, great location, comfy rooms… We’ve stayed here before and will return! Thank you!
Comment from Hotel Management
23 Oct 2024 by Tobias, Hotel Management
Thank you for staying with us. Please come back and visit us when you’re in the area.
5 out of 5
by A verified traveler

Posted 20 Oct 2024
Good
Comment from Hotel Management
21 Oct 2024 by Tobias , Hotel Management
Thank you for staying with us. Please come back and visit us when you’re in the area.