Ratings based on 455 Verified Reviews
3.2 Room cleanliness
3.4 Service & staff
3.4 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
Comment from Hotel Management
25 Nov 2024 by GM, Hotel Management
Thank you for your staying in our hotelgm
by A verified traveler
Posted 13 Nov 2024
Good value for money
Comment from Hotel Management
14 Nov 2024 by Hotel Management, Hotel Management
Dear Mohamad, Thank you for staying with us and sharing your experience. We are glad you enjoyed most aspects of your visit and that you found our hotel to be of great value. However, we regret that your stay was anything other than perfect. We appreciate you choosing our hotel, and we hope you will allow us to improve your impression of us the next time your travels bring you to the area.Sincerely,Hotel Management
by A verified traveler
Posted 9 Nov 2024
The property looked nothing like the photos online.
Comment from Hotel Management
10 Nov 2024 by Hotel Management, Hotel Management
Dear Njaila, Thank you for your recent stay and your candid feedback. We want every guest to enjoy everything about their time with us; therefore, we apologize for any inconvenience you experienced and for not meeting your expectations. Our entire team is dedicated to ensuring a positive experience for our guests while they are away from home. Thank you again for your feedback, and we would love to welcome you back soon.Sincerely,Hotel Management
by A verified traveler
Posted 9 Nov 2024
Good
Comment from Hotel Management
11 Nov 2024 by General Manager, Hotel Management
Hi Guest, We are happy to hear your positive feedback, and we love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.GM
by A verified traveler
Posted 21 Oct 2024
This was by far the dirtiest, most unsafe place I've ever been. We canceled our stay and went elsewhere after getting to our room and seeing how nasty it was.
Comment from Hotel Management
21 Oct 2024 by Hotel Management, Hotel Management
Dear Pamela, Thank you for sharing feedback about your recent stay. We know that a fresh, clean hotel sets the tone for a wonderful stay; therefore, we sincerely regret this was not your experience. Our hotel is committed to ensuring cleanliness to all guests, and we will ensure this is addressed appropriately. We hope you will return on your next visit to the area so we can show you our commitment to outstanding experiences. Thank you again for your feedback. Sincerely,Hotel Management
by A verified traveler
Posted 20 Oct 2024
It was ok
Comment from Hotel Management
21 Oct 2024 by General Manager, Hotel Management
Dear Guest,Thank you for staying with us. We hope your stay was pleasant and to your satisfaction. The comfort of our guests is our priority, and we want to make every guest’s stay in our hotel a memorable one by providing outstanding services.I hope our staff achieved the goal of making your stay comfortable by providing outstanding services. It will be a pleasure to hear your feedback about the room and services of our hotel. Looking forward to having you in our hotel soon.GM
by A verified traveler
Posted 16 Oct 2024
It was quiet
Comment from Hotel Management
17 Oct 2024 by General Manager, Hotel Management
Dear Guest,Thank you for staying with us. We hope your stay was pleasant and to your satisfaction. The comfort of our guests is our priority, and we want to make every guest’s stay in our hotel a memorable one by providing outstanding services.I hope our staff achieved the goal of making your stay comfortable by providing outstanding services. It will be a pleasure to hear your feedback about the room and services of our hotel. Looking forward to having you in our hotel soon.gm
by A verified traveler
Posted 12 Oct 2024
Comment from Hotel Management
12 Oct 2024 by General Manager, Hotel Management
Dear Guest,Thank you for staying with us. We hope your stay was pleasant and to your satisfaction. The comfort of our guests is our priority, and we want to make every guest’s stay in our hotel a memorable one by providing outstanding services.I hope our staff achieved the goal of making your stay comfortable by providing outstanding services. It will be a pleasure to hear your feedback about the room and services of our hotel. Looking forward to having you in our hotel soon.gm
by A verified traveler
Posted 7 Oct 2024
Don’t stay there. The Comfort Inn or Courtyard by Marriott are next door and much nicer. Yes a bit pricier but well worth it.
Comment from Hotel Management
7 Oct 2024 by Hotel Management, Hotel Management
Dear Don,Thank you for sharing your feedback with us. We are sorry that our property did not meet your expectations. Our goal is to provide a comfortable and enjoyable stay at a competitive price. We will share your feedback with our team as we work on updating and refreshing our hotel. Please note that our guests' comfort and satisfaction are our top priorities. We value your patronage and hope you will stay with us again. We are confident you will have a much-improved experience.Sincerely,Hotel Management
by A verified traveler
Posted 29 Sep 2024
Broken furniture, dirty room, horrible customer service, smelled horrible.
Comment from Hotel Management
30 Sep 2024 by Sincerely, Hotel Management, Hotel Management
Dear Lovely,It was disappointing to read that we did not meet your expectations, and we are truly sorry your stay was anything other than perfect. We are taking appropriate steps to ensure future guests do not encounter the same issues. We hope you will accept our apologies and consider giving us another chance to show you the outstanding service that we typically provide.Sincerely,Hotel Management
