Ratings based on 861 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Jan 2025
I would highly recommend this hotel to anyone staying in the Chapel Hill area. We moved my son in to his apartment before his semester at UNC. It was clean, staff was amazing, nice continental breakfast included the next morning! Overall wonderful experience.
Comment from Hotel Management
9 Jan 2025 by GM, Hotel Management
Dear Gretchen, Thank you, thank you, thank you! I can't thank you enough for your business and this great review. We are thrilled to have exceeded your expectations and look forward to serving you again. Best, Bryan Schwed, GM
by A verified traveler
Posted 6 Jan 2025
Staff was very friendly. Location excellent.
Comment from Hotel Management
7 Jan 2025 by GM, Hotel Management
Dear Anne, Thank you for taking the time to share your feedback. I’m pleased to hear our friendly staff and excellent location made for an enjoyable stay. We appreciate your kind comments and look forward to your return. Best, Bryan Schwed, GM
by A verified traveler
Posted 6 Jan 2025
*sporting event
*plenty of options
*easy check in/out
Comment from Hotel Management
6 Jan 2025 by GM, Hotel Management
Dear Caron, It's outstanding you had such a wonderful experience. We care about the satisfaction of our guests and can't wait to see you again soon! Best, Bryan Schwed, GM
by A verified traveler
Posted 5 Jan 2025
Great!
Comment from Hotel Management
5 Jan 2025 by GM, Hotel Management
Dear Yunan, It was kind of you to take the time to review our hotel. I’m glad you enjoyed your visit. We appreciate your choosing us and hope to host you again. Best, Bryan Schwed, GM
by A verified traveler
Posted 5 Jan 2025
Adjacent to UNC. Excellent facilities
Comment from Hotel Management
5 Jan 2025 by GM, Hotel Management
Dear Andrew, We are thrilled you enjoyed your stay! Thank you for the review, and please visit us again. Best, Bryan Schwed, GM
by A verified traveler
Posted 1 Jan 2025
I liked everything about the AC Chapel Hill. The staff is so accommodating specially the kitchen staff.
Comment from Hotel Management
1 Jan 2025 by GM, Hotel Management
Dear Yeiska, The entire staff loves being a great representation of Chapel Hill and all the friendly people who live here. Thank you so much for taking the time to share your great rating with other guests and us. We hope to welcome you back soon for another great stay. Best, Bryan Schwed, GM
by A verified traveler
Posted 30 Dec 2024
Nice clean hotel and rooms. It was walkable to Franklin Street. Friendly staff
Comment from Hotel Management
31 Dec 2024 by GM, Hotel Management
Dear Tanisha, We appreciate you sharing your kind recommendation. It's great that you enjoyed our friendly service, clean accommodations, and convenient location. Thank you for your time in reviewing our hotel. Your words serve as an encouragement to our associates who strive to provide a pleasant stay. Best, Bryan Schwed, GM
by A verified traveler
Posted 30 Dec 2024
Great location with very friendly staff.
Nic big clean room. Traffic noise can be heard.
Comment from Hotel Management
31 Dec 2024 by GM, Hotel Management
Dear keith, Thank you for taking the time to share your review. Sincere feedback like yours allows us to monitor and enhance our guest experience. We're pleased to hear that our great location, friendly staff, and clean rooms made for an enjoyable stay. There is no better compliment than a return visit, so we hope to see you soon. Best, Bryan Schwed, GM
by A verified traveler
Posted 29 Dec 2024
Comment from Hotel Management
30 Dec 2024 by GM, Hotel Management
Dear Elizabeth, Your 5-star rating has brightened our day! We're thrilled to know you had a positive experience, and we're eager to provide you with excellent service the next time you visit. Best, Bryan Schwed, GM
by A verified traveler
Posted 28 Dec 2024
We love this place. This was our second visit and we will return. We have been in any possible hotel in the area, and this is now our absolute favorite.
Comment from Hotel Management
29 Dec 2024 by GM, Hotel Management
Dear Marilena, We are thrilled to hear that we provided you with a great stay. Your kind review is appreciated and encourages our team, who works hard to deliver remarkable service. Thank you for selecting our hotel and for taking the time to share your experience. We look forward to your return. Best, Bryan Schwed, GM
