Ratings based on 1 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 May 2022
The property is good but there are some important bits missing overall. The biggest issue is the distance to restaurant and no room service available. This is sheer insane. No room service means the person needs to travel all the way to the restaurant which is not less than 700 - 800 mtrs from the farthest cottage / villa not to say the incline / decline on it. Also the lack to communication devices ( intercom ) is another thing which makes it difficult for the guest to be comfortable. Overall the experience was good as the property itself is pretty good and well maintained.
Comment from Hotel Management
19 May 2022 by Shilpa Gunjal, Hotel Management
Dear Guest.
Thanks for your valuable feedback. We truly appreciate receiving such warm & positive comments in regards to our Hotel & it's services. With regards to your point in terms of areas of improvement, Please be rest assured that we will be reviewing your feedback with our respective teams so that we can improve upon our service & better anticipate our guest’s needs. We will definitely take corrective measures wherever needed. Look forward to having you over again & assuring of better services on your next visit with us.
