Ratings based on 299 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 May 2019 on Wotif
Great location and good customer service, the stuff very supportive and helpful. All the essential information about the property was provided.
by A verified traveler
Posted 27 Apr 2019 on Wotif
by A verified traveler from Brisbane
Posted 25 Apr 2019 on Wotif
The place smelt like sewage really bad to the point we couldn’t sleep and went to the beach for the whole day to avoid having to be in our room
The place was very dirty floors and like mud flicked up one wall where my kids were meant to sleep in
The Dyer was broken and it was raining that day so that was another disappointment
We told management and they didn’t offer us anything so another disappointment
Would never stay there again it was sickening the smell
by A verified traveler
Posted 22 Apr 2019
by A verified traveler
Posted 15 Apr 2019
Stunning place but not much open or going on as summer season over.
by A verified traveler
Posted 16 Mar 2019 on Hotels
Comment from Hotel Management
16 Mar 2019 by Tony, Hotel Management
Thanks Craig for your review ranking
by A verified traveler
Posted 15 Mar 2019 on Wotif
Great swimming pools and comfortable rooms with plenty of space
Comment from Hotel Management
15 Mar 2019 by Tony, Hotel Management
Thanks Anon for your 5 star ranking & glad you enjoyed your stay.
by A verified traveler
Posted 11 Mar 2019 on Wotif
Room curtains were in shreds. No legs to base of bed resulting in incredibly poor night's sleep. Rude unprofessional female staff member in restaurant.
Comment from Hotel Management
13 Mar 2019 by Tony, Hotel Management
Always difficult to respond to anonymous reviews of this type as it is difficult to track down the room involved. We are unaware of any apartments where curtains are 'in shreds' as you wouldn't rent the apartment in such condition, non the less we shall review the 109 apartments in an attempt to locate.
We also don't have any beds where you just sleep on a mattress so this review has been quite perplexing. Certainly routinely our restaurant team are not normally referred to in the manner described. If you care to contact our office we would follow these matters up for you.
by A verified traveler
Posted 6 Mar 2019 on Wotif
by A verified traveler
Posted 3 Mar 2019 on Wotif
Lovely place to stay and great location. Lots of room inside the town houses. The only thing I can be picky on is the AC units need a good clean and there was some random cob webs. Otherwise everything was great.
Comment from Hotel Management
5 Mar 2019 by Tony, Hotel Management
Thanks, Anon for your review. If you could provide the apartment number we would be grateful to check the air con comment. Glad you otherwise enjoyed your stay.
