Ratings based on 217 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.5 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Nov 2024
This hotel is perched above the town and has a beautiful garden filled with fruit trees, and views of the duomo, town and valley. It's a lovely, quiet place and it even has parking about 5 minutes up the hill, which is impossible to find in Ragusa Ibla. The staff are very gracious, and the breakfast was delicious. The room was so quiet, and the bed was very comfortable with a mattress topper. We highly recommend it.
by A verified traveler
Posted 13 Oct 2024
The upside is a fantastic garden.
The downside is that there is no bar or restaurant open in the day or evening. You can't grab a bite without going out.
No tea facilities.
The room was atmospheric but the walls and the ceiling creaked all night making it impossible to sleep.
Comment from Hotel Management
13 Oct 2024 by Michele, Hotel Management
Dear Vera, thank you for your feedback. Every opinion is important to us. I just make a few clarifications.All our rooms have coffee machines that also produce hot water. It is also possible to request a kettle at the reception if you prefer. We also have many varieties of tea.The bar service is until 20:00, also early in the morning (before breakfast time) we were always available to prepare a hot drink for you. The property is a 2 minute walk from Piazza Duomo where you can find many restaurants. We do not have a restaurant inside the hotel but during the opening hours of the bar you can ask for things to eat. Just ask.Finally, as far as the room is concerned, the only possible creaking is due to the natural expansion of the wood in the ceiling. It is a noise almost imperceptible that any wooden ceiling makes and is due to the change of temperature between night and day. We are obviously sorry if this has caused you discomfort. It’s the first time this is reported, however we thank you for being our guest and hope to be able to host again.
by A verified traveler from Miami Beach
Posted 13 Oct 2024
Great place to stay at. Super friendly staff, great garden, tasty breakfast. Definitely recommend this hotel!
Comment from Hotel Management
13 Oct 2024 by Michele, Hotel Management
Thank you Lothar!
by A verified traveler
Posted 9 Oct 2024
Our second time staying at this tranquil haven in the middle of the town. Rare and beautiful garden with pool and you’re truly made to feel very welcome. Great value
Comment from Hotel Management
9 Oct 2024 by Michele, Hotel Management
Thank you Peter! Very happy to host you again!
by A verified traveler
Posted 29 Sep 2024
very nice location and wonderful breakfast. I forget the gentleman's name at breakfast want to point out he was so engaging and friendly. The kitchen staff woman made us eggs as requested and appreciate her warmth. Thank you for such a wonderful stay!
Comment from Hotel Management
3 Oct 2024 by Michele, Hotel Management
Thank you Ivana!
by A verified traveler
Posted 28 Sep 2024
Staff were very helpful & accomodating.
Comment from Hotel Management
28 Sep 2024 by Michele, Hotel Management
Thank you Kevin
by A verified traveler
Posted 23 Sep 2024
right above the Duomo
Excellent location!
Comment from Hotel Management
23 Sep 2024 by Michele, Hotel Management
Thank you Pamela!
by A verified traveler
Posted 21 Sep 2024
Great location and spacious and clean room. Highly recommend.
Comment from Hotel Management
23 Sep 2024 by Michele, Hotel Management
Thank you Rene!
by A verified traveler
Posted 1 Aug 2024
Comment from Hotel Management
14 Aug 2024 by Michele, Hotel Management
Thank you!
by A verified traveler
Pool with a view.
Posted 26 Jul 2024 on HotelsGreat location, friendly welcome, good breakfast.
Comment from Hotel Management
26 Jul 2024 by Michele, Hotel Management
Thank you Carl!
