Ratings based on 118 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Jul 2024
A beautiful property in a stunning picturesque setting. Full of character & charm, great breakfast & dinner available. Bathroom could do with updating and rooms feel very dark. Biggest drawback was our room which we booked for a family of 4 and were given a room right in the centre of the courtyard by the restaurant and the children’s bedroom was adjacent to the noisy kitchen. Needless to say it was very disturbing and loud and the hotel were not able to help or move us, which was a real shame and put a downer on our stay.
by A verified traveler
Posted 28 Jun 2023 on Hotels
by A verified traveler
Posted 1 Sep 2022
Hotel Eremo is a former monastery. You are greeted immediately by name by the friendly staff. The property is serene, dining is available outside in a courtyard, at the pool, in your room. There is an amazing breakfast buffet.
There is a spa or cooking classes by the chef which need to be reserved in advance.
It is necessary to have a car to visit the beach or surrounding towns. We also drove to the oldest winery in Sicily for a tour, tasting, and lunch.
by A verified traveler
Posted 2 Apr 2022
Awful property. They categorize themself as five star, In reality they are two star at best. It’s in an old monastery, and it smells like an old monastery. My room was dusty and smelled extremely musty and moldy.
In my experience they used a bait and switch booking scheme. They had many descriptions and pictures of rooms with various categories. I booked a room above the basic room but was given the basic room, they simply renamed the room upon checking in.Even though it was the exact description and pictured as their website for basic room.
The grounds are in disrepair. The pool is not maintained. It’s a deep green algae and mosquito infested pond. The pool area appears to be used as a toilet for the owners large dog.
It’s run by Amateurs, in every level. It’s situated twenty minutes from any service or attraction. It was my choice to book there, however the lack of maintenance on the grounds made a comfortable stay at the property impossible. I found no outside seating, except at the abandoned pool area.
Absolutely not five star.
Comment from Hotel Management
2 Apr 2022 by GM, Hotel Management
Dear Michael,
our property is a five star hotel due to the importance of the history of the place where everything has a specifical means. Probably what you excepted to find here it is not in line with your personal style. As for the pool, we could cover it during the period that it is not possible to use it, but we did not do it for two reasons. The first reason is that the mosaic inside the poll would be damaged by the thermal shock. The second reason is that we prefer to see the pool in its own natural contidition rather than a coverture. Its natual aspect reminds of the nordic lakes with all the gardens around. We could have provide you all these explanations if you had just asked to us. Unfortunately the weather during your stay was not good and this is the motive you did not find any outside seatings. Our rooms are all different and what they have in common is the preciousness of what they have inside and they are categorized as Classic, Superior, Deluxe and Suite not for the sqm but for their furniture. We gave you the room you booked, that is to say a Superior room. We are afraid that your stay was not as you expected, we hope to host you again with an other mood to give you the possibility to appreciate this unique place.
by A verified traveler
Posted 25 Sep 2021
This is a beautiful, elegant old property set in the serene countryside outside of Ragusa. Everything about the place is fine - the service, the food is great, the property itself is lovely. The staff are very good, very helpful and we enjoyed our staff very much.
by A verified traveler
Posted 15 Oct 2020 on Hotels
by A verified traveler
Beautiful old monastery
Posted 3 Oct 2020 on HotelsAngelo the general manager is very passionate about the place and will give you an interesting tour and tell you about the history of the place.
Great breakfast & dinner. The 7 grains bread which is served at dinner is the best bread I've ever had! The almond milk is also great for those that don't eat dairy (I would have preferred it without any sugar but that's just me because I don't like having lots of unhealthy sugar).
We had a small issue with the stone wall room (cobwebs & ants) but the customer service was excellent and we changed rooms straight away (normal wall room) and the cost for the upgrade was waived.
I recommend staying in one of the deluxe rooms instead of standard (small cells) or the premium ones with the stone walls (the stone has tiny holes through which sometimes worms & little bugs can get in, not good if you are squeamish). The deluxe rooms with normall wall felt much cleaner than the premium rooms with the stone wall.
Overall good experience.
by A verified traveler
Incredible stay at the beautiful Hotel Eremo !
Posted 15 Dec 2019 on HotelsMy husband and I just spent two nights at Hotel Eremo della Giubiliana. There are not enough good words to write about this beautiful hotel, and its AMAZING staff! We originally booked only one night, as we were not sure of going to another area for our 2nd night. We were welcomed by the entire staff when we drove in, and then Margherita and Antonella gave us a tour of the property. Their warmth, and outstanding customer service is beyond words. Margherita then brought us to our gorgeous room, and we immediately booked another night. We only wished we could stay longer. We ate at their lovely restaurant both nights, and the service by Leticia and Simone were outstandingly. We were told of the local production of their food, and truly every bite was delicious. Breakfast in the morning was also incredibly delicious, and the service by Alfio absolutely outstanding! He had me try the property’s fresh ricotta cheese w honey, and it was So delicious. There was a beautiful fire in the lobby, and we enjoyed drinks before and after dinner. We also enjoyed walking the beautiful property, and historic airstrip from WWII. The owner, Salvatore showed us his land, and the beautiful area where their pigs live. Angelo, the manager was very sincere in his intent to make sure our stay was wonderful. The customer service by the entire staff is absolutely outstanding and genuine. It is truly one of the most special hotels we have stayed, and we cannot wait to return! Thank you for a lovely stay.
Comment from Hotel Management
16 Dec 2019 by Margherita, Hotel Management
Dear Beatriz, thank you for your detailed and extremely positive feedback; that is the experience we would like to give to every single guest staying at Eremo della Giubiliana, a family style, warm welcome and assistance all along their stay.
Hope to see you soon again.
by A verified traveler from Liverpool
Posted 7 Oct 2019
A safe and remarkable property hidden away in the countryside - high levels of privacy, amazing facilities and staff were all polite and we're always happy to help with class A service!
Comment from Hotel Management
7 Oct 2019 by Margherita, Hotel Management
Thank you for your feedback. Your satisfaction is important to us!
by A verified traveler
Posted 22 Sep 2019
Comment from Hotel Management
27 Sep 2019 by Margherita, Hotel Management
thank you for staying with us.
