Ratings based on 45 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from Kings Lynn
Posted 29 Aug 2024
Good restaurant
by A verified traveler
Posted 17 Jul 2024
My stay started well. My room was clean, there was a small double bed which is great in a single room and was comfortable, the bathroom was lovely, the only let down was that the only storage was a single, shallower w drawer and n the dressing table and a hook by the door with a single hanger. The room cannot accommodate a wardrobe, but a small 3 drawer bedside chest could go beside the dressing table, I was there for 3 nights “living out of the hold-all”.
I had dinner in the restaurant on Friday & Saturday night and the food and service were great. I was told on Saturday night that food service ended at 6pm on Sundays but the bar is open. On Sunday I had dinner, I got back just after 7:30pm, hoping for a G&T and a relax, only to find the place in darkness and closed. This was probably due to the football final on Sunday BUT they could have said something the night before when I asked!
On Monday about 7:45am, I went downstage re and a smoke alarm was going off. I looked for staff but there was nobody. I rang the number but there was no answer as the inn was closed. I left a message & called 999, I also let other guests know. There was no emergency number & no staff around, appalling. I emailed about this & I’ve not had a response. Won’t be staying again and I do not recommend
by A verified traveler
Posted 11 Jul 2024 on Hotels
by A verified traveler
Highly recommended!
Posted 7 Jul 2024 on HotelsGreat property, lovely attentive staff and great service.
by A verified traveler from BLACKSBURG
Posted 5 Jul 2024 on Travelocity
Pub/Hotel itself was fine and the food at dinner was excellent and very efficiently served. However, the hotel is on a very busy main road between Shepton Mallet and Bath - and the traffic noise continued throughout the night with cars going past at high speed - and almost impossible to sleep. So great place and staff, but a terrible location.
by A verified traveler
Posted 2 Jul 2024 on Hotels
by A verified traveler
Great Stay
Posted 5 Jun 2024 on HotelsGreat stay and the staff were all great.
by A verified traveler
Posted 4 May 2024
by A verified traveler
Lovely place to stay
Posted 21 Apr 2024 on HotelsFully enjoyed our stay, clean and comfortable room. Friendly and welcoming staff.
by A verified traveler
Posted 4 Apr 2024 on Hotels
