Ratings based on 175 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Sep 2024
Comment from Hotel Management
25 Sep 2024 by Dan, Hotel Management
Hi Jonathan,Sorry to see we didn't do so well. If you'd like to provide some feedback to how we can do better, please do not hesitate to contact us. Kind Regards,Dan
by A verified traveler
Posted 20 Sep 2024
A great little hotel. Abigail was a very friendly face to welcome us for our stay.
Comment from Hotel Management
25 Sep 2024 by Red Lion Team , Hotel Management
Good Morning, Thank you for your kind words! Abigail is our newest member of the management team and we must say, she's quickly becoming a guest favourite!I will pass your kind words onto her!Thanks again,Dan
by A verified traveler
Posted 10 Sep 2024
Reception staffs directions to the room was over there, through the door…. No clue to which floor and which way to turn when through the door.
Room looks like is was last redecorating in the early 70’s.
Thought I was staying on the road below with how much noise there was through the windows.
Paid £130 for the room which at very best is worth £70!!
Terrible, I would never stay there again and would advise everyone to give it a very wide berth.
Comment from Hotel Management
22 Sep 2024 by Red Lion Team, Hotel Management
Hello, I am sorry you felt the welcome was not adequate and that you were disturbed by noise from the street. When checking-out you made no mention to me of any issues, which I would have been happy to address directly. Our rooms are modern and have recently been renovated. With all new furnishings and equipment. There is also secondary glazing, so we try our best to keep noise out, although people are sensitive to noise in different ways. I am however comfortable with the standard of accommodation and service we offer, which I feel is reflected in other reviews. Understandably, pricing can be difficult for people, however our pricing is more than competitive amongst other similar establishments. Kind Regards, Paul Hogg, General Manager
by A verified traveler
Posted 3 Sep 2024
Upgraded rooms since refurbishment much nicer …lovely room and good food .
Couldn’t work out how to open any windows and room did get a bit stuffy …
Would have preferred to be able to see out of windows .
Great hotel though and I will return x
Comment from Hotel Management
12 Sep 2024 by Red Lion Team, Hotel Management
Hello, Thank you for staying and leaving a review. Kind Regards, Paul Hogg, General Manager
by A verified traveler from Shipton Bellinger
Posted 11 Aug 2024
Perfect mixture of service, location and facilities. Can’t fault them.
Comment from Hotel Management
11 Aug 2024 by Dan, Hotel Management
Thanks for a great review John. Hope to see you again soon!
by A verified traveler
excellent!
Posted 11 Aug 2024 on Hotelsexcellent service, Dan was very helpful! will definitely booked there again! booked my stay for next week already
Comment from Hotel Management
11 Aug 2024 by Dan, Hotel Management
Thanks for booking again Krys! Can't wait to welcome you back!
by A verified traveler
Lovely place
Posted 11 Aug 2024 on HotelsLovely stay beautiful pub with rooms. There was n no view at all but I didn't mind
Comment from Hotel Management
11 Aug 2024 by Dan, Hotel Management
Thank you for the high score!
by A verified traveler
Posted 5 Aug 2024 on Hotels
Comment from Hotel Management
11 Aug 2024 by Dan, Hotel Management
Thank you for the great score Simon,Hope to see you again soon!
by A verified traveler
Posted 5 Aug 2024 on Hotels
Comfortable room & friendly staff. Very good.
Comment from Hotel Management
11 Aug 2024 by Dan, Hotel Management
Thanks for the great score Peter!
by A verified traveler
Posted 29 Apr 2024 on Hotels
Comment from Hotel Management
2 May 2024 by Paul Hogg, General Manager, Hotel Management
Thanks Judith!
