Ratings based on 80 Verified Reviews

4.4 out of 5
71% of guests recommend
4.4 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 21 Mar 2020
A very comfortable Riad. Very well equipped room, with an electric kettle, a supply of good Moroccan tea. Wardrobe with hangers, working heater, clean sheets, towels changed daily. Comfortable bed. Very nice room decorated in Arabian style. WiFi works very well. The room had two patio windows and a private bathroom. A delicious breakfast was served daily. At the very top is a huge terrace with lots of greenery. You can smoke cigarettes on it. Service very nice and helpful, although it does not speak English well. But it's not a problem. The area is very safe and tourist friendly. The first evening a service lady led us to dinner at an Arabian restaurant. It was not budget, but I recommend to feel the Arabic atmosphere and eat very good Arabic dishes. The restaurant is called Dar Rbatia. I would recommend this accommodation to anyone who wants to feel the Arabic atmosphere and live in a typical Arabic home.
5 out of 5
by A verified traveler from Denver

Posted 23 Feb 2020
The manager was very helpful and I highly recommend this Riad.
Comment from Hotel Management
23 Feb 2020 by Vincent, Hotel Management
Dear Marie, Thanks a lot for your comment, it was a pleasure to meet you! We did our best to facilitate your stay at Rabat, we are glad to know that you enjoyed. Wishing you a good continuation, Best Regards,
2 out of 5
by A verified traveler

Beware of overbooking on rooms!

Posted 3 Feb 2020 on Hotels
We booked the large family room since we were traveling with our 25 year old daughter, but when we arrived, we were informed that our room was overbooked. After a lovely cup of Moroccan sweet mint tea, we were still waiting and finally the owner called to apologize and have us follow his employee to a different Riad. The room offered to us was not a large family room which I paid for but they did then offer us two separate rooms. It was just disappointing because I specifically paid extra to book a large room as it was our first night in Morocco and wanted to have a nice experience. The second location was not as "fancy" and it was smaller. Thankfully the people at Dar Yanis were extremely nice and accommodating. But we read about the issue of overbooking rooms in Morocco and it happened to us twice, so beware!
Comment from Hotel Management
4 Feb 2020 by Vincent, Hotel Management
Dear Katherine, First of all, we would like to thank you for your comment which is really important for us! As mentioned in another comments, we had a technical problem with our reservation platform during 2 weeks in December 2019. It was the first time that kind of problem happened and we did our best to solution the situation. Effectively, we booked for you a room in another Riad to insure, in good conditions, your stay at Rabat. You asked for a second room saying that the first one was to small, we did the necessary and took in our charge the second room (as well as the first room). We called the Riad during your stay to know if everything was great and everything seemed to be OK! We informed you on the fact that we were available for you, anytime during your stay if necessary but finally you never get back to us. Our main objective is to bring to our Guest nice experience on their stay at Rabat, that is really important for us! The Riad Dar Yanis propose same kind of prestation as Riad El Bir and we are more or less at the same price level. We would like to apologize a new time for the disturbing! We were convinced that you enjoyed your time at Rabat and that we did the necessary on our side. Wishing you a good continuation, Best Regards,
2 out of 5
by A verified traveler

Not a good experience!

Posted 1 Jan 2020 on Hotels
When I arrived they told me they were overbooked and moved me to a less Riad (hotel). Only because I was staying for 1 night, I didn't want to make a problem but what happened was totally unacceptable.
Comment from Hotel Management
3 Jan 2020 by Vincent, Hotel Management
Dir Sir, We apologize for the problem caused during your visit. The inconvenience caused has absolutely nothing to do with the fact that you had reserved for one night: a reservation, whether one or more nights, remains a reservation and we must honor it! We had a technical problem with our reservations system and room you booked was already reserved. Taking into account the very short deadlines, we have reserved a room for you in a neighboring Riad, a ried of the same standard as the Riad El Bir. Taking into account the very short deadlines, we have reserved a room for you in a neighboring Riad, a Riad with the same standard as the Riad El Bir. Our main goal was to minimize the inconvenience and naturally we took everything in charge ! The problem with our reservation system is now resolved but we also regret this event and ask you to accept our sincere apologies. Staying at your disposal for any further information, Best Regards,
5 out of 5
by A verified traveler

Posted 21 Oct 2019
Amazing property, friendly hosts, and an attention to detail. The showers had black soap that is special to Morocco, and we had complimentary tea almost every night on the beautiful terrace. Highly recommend!
5 out of 5
by A verified traveler from Seattle

Posted 15 Sep 2019 on Orbitz
It was the most amazing room! Staff was lovely, location was great (once They fetched me because my sense of direction is terrible and I got lost).
Comment from Hotel Management
15 Sep 2019 by Vincent, Hotel Management
Dear Madame, It was a pleasure to meet you and we are glad to know that you enjoyed your stay at Riad El Bir! Thanks again for your visit! Best Regards,
5 out of 5
by A verified traveler

Very nice and clean riad

Posted 3 Aug 2019 on Hotels
We stayed for 1 night at this riad and very enjoyed our stay. The Riad is owned by the French, he welcomed us and give recommendations about all the places to visit. We had very heavy luggage, he helped us to carry them to taxi station. The Riad is very nice, comfortable and clean. We highly recommend it, and we would definitely stay here, if we come to Rabat again.
Comment from Hotel Management
2 Sep 2019 by Vincent , Hotel Management
Dear Madame, Sir, Thanks a lot for your coment! We are glad to know that you had good time at Riad El Bir as well at Rabat! Wishing you all the best, Regards,
5 out of 5
by A verified traveler

An exquisitely designed and well managed Riad

Posted 15 Dec 2018 on Hotels
The design was exquisite. The breakfast was superb. Their lunch/dinner recommendation for eating out was perfect. The sisters running the Riad were extremely hospitable, kind, and helpful. I highly recommend Riad El Bir for anyone staying at Rabat.
Comment from Hotel Management
19 Dec 2018 by Vincent, Hotel Management
Bonjour Monsieur, Merci pour votre commentaire! Notre objectif est de rendre le séjour de nos Guests le plus agréable possible. C'était un plaisir de vous avoir parmi nous et ce sera un plaisir de vous revoir également au Riad El Bir lors de l'une de vos prochaines visites sur Rabat. Vous souhaitant une bonne continuation, Cordialement, Vincent Riad El Bir - Rabat Médina
4 out of 5
by A verified traveler

Posted 1 Nov 2018 on Hotels
Good location, in heart of Medina All attractions easy walking Good accommodation, breakfast delicious Nice staff and service Well done Riad El Bir
Comment from Hotel Management
7 Nov 2018 by Vincent, Hotel Management
Dear Guest, Thanks for your comment! We try to do our best to make our guests' stay more enjoyable! Thanks again for your visit, we wish you a good continuation, All the best, Regards, Vincent Riad El Bir - Rabat Médina
5 out of 5
by A verified traveler

Posted 21 Oct 2018
Great location Staff very helpful Nice breakfast
Comment from Hotel Management
23 Oct 2018 by Vincent, Hotel Management
Dear Guest, It was a pleasure to receive you at the Riad. Thanks again for your comment! Wishing you a good continuation! Best Regards, Vincent Riad El Bir - Rabat Médina
Back to Hotel Details Showing Reviews 1 - 10 of 80 Next