Ratings based on 155 Verified Reviews
4.3 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Oct 2024
Comment from Hotel Management
26 Oct 2024 by Fares, Hotel Management
Madame, Monsieur,Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Veuillez agréer, Madame, Monsieur, nos salutations distinguées.
by A verified traveler
Posted 30 Sep 2024
Helpful, professional staff. Fantastic area, safe to walk around, close to everything, train station less than a block away.
Comment from Hotel Management
8 Oct 2024 by Fares/Nadia, Hotel Management
Dear Alexandra ,Thank you for choosing and trusting Onomo Hotel Terminus during your last stay in Rabat, we are very pleased to have noted your enthusiasm for your experience in our establishment and that our staff has been able to satisfy you fully .We sincerely thank you for your review and we look forward to welcoming you back in the near future. Best regards
by A verified traveler
Posted 26 Sep 2024
Need to wake up at 4 am to open window the sewer smell is unbearable
Had to switched to a different room
Comment from Hotel Management
8 Oct 2024 by Fares/Nadia, Hotel Management
Dear Guest,Thank you for choosing the Onomo Hotels Terminus, also for the time you spend to share your experience with the Booking. i have noted carefully all the valuable remarks you have specified, and I will transfer each of them to the concerning department. In the wish to see you soon again among us, Best Regards
by A verified traveler
Posted 25 Jul 2024
Excellent location
Comment from Hotel Management
30 Jul 2024 by nadia, Hotel Management
Bonjour, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Cordialement.
by A verified traveler
Posted 18 Jul 2024
Fantastic hotel in a central and convenient location near train station. The buffet breakfast was outstanding. Highly recommend this hotel. The rooms were clean and bright and cheery. One thing to note is that they don’t provide toiletries. They do have a soap dispenser and a shampoo/conditioner dispenser in the wall but it felt a little cheap. Otherwise wonderful.
Comment from Hotel Management
19 Jul 2024 by Nadia, Hotel Management
Dear Customer, thank you very much for taking the time to post this review. We are very happy that you enjoyed our staff and our hotel. Your review sounds like a reward for our team. I have noted carefully the valuable remark that you have specified, and I will transfer it to the concerning department. We hope to see you again at the Onomo Terminus to offer you an experience even better than the first one. Best regards
by A verified traveler
Posted 10 May 2024
Enjoyed the stay quite well
Comment from Hotel Management
12 May 2024 by Nadia, Hotel Management
Dear Customer,First of all I want to thank you for choosing Onomo Hotel Terminus for your stay in Rabat. We are pleased to know that you enjoyed our hotel. Your satisfaction is our interest, the reason we have a very well-trained team, available at any time and for any requests. We hope to see you again very soon.Best regards,
by A verified traveler
Good hotel near train station
Posted 29 Apr 2024 on HotelsIt's a good hotel near train station which is around 3 minutes away by foot. Breakfast was ok but nothing extraordinary. Only thing which was the problem is mini bar is super loud.
Comment from Hotel Management
30 Apr 2024 by Nadia, Hotel Management
Dear Customer,Thank you for choosing Onomo Hotels Terminus, also for the time you spend to share your experience . I have noted carefully your valuable remark that you have specified, and I will transfer it to the concerning department. In the wish to see you soon again among us, Best regards
by A verified traveler
Posted 26 Apr 2024
i like every thing
Comment from Hotel Management
27 Apr 2024 by Nadia, Hotel Management
Dear Customer, we very much appreciate your comments regarding your stay at Onomo Hotel Terminus. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Regards,
by A verified traveler
Posted 29 Mar 2024
Location is excellent, though noisy at night, staff was very helpful, breakfast was below average.
Comment from Hotel Management
1 Apr 2024 by Nadia, Hotel Management
Dear Customer, we very much appreciate your comments regarding your stay at Onomo Hotel Terminus. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Best regards,
by A verified traveler
Posted 22 Mar 2024
I stay at onomo at Rabat madina frequently also other location , I stayed here 1st time the lady check me in is terrible , staffs are not friendly and helpful , person check me in block the keys an hour before scheduled check out time , person on luggage / car park area stand and watch how some people struggle at times , it’s really poor experience.
Comment from Hotel Management
23 Mar 2024 by Nadia, Hotel Management
Dear Customer ,First of all, I would like to thank you for choosing Onomo Hôtel Terminus for your stay in Rabat. We thank you for your feedback and note that you did not appreciate our services and that your stay did not live up to your expectations. Making each stay as pleasant as possible is our No1 priority. We have taken into account your comment regarding the reception staff. We apologize for the misunderstanding that occurred between you regarding the accompanying and assure you that according to the law, it is strictly prohibited to accept Moroccan nationality female guests in the room without a legal relationship. Once again, we thank you for your comments and hope to regain your trust during a future stay. Looking forward to welcoming you soon.Regards,
