Ratings based on 534 Verified Reviews
4.2 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Sep 2024
This place need an update. Noise during the night. Breakfast is terrible. I had to end my stay early.
by A verified traveler
Below average but okay for a place to sleep
Posted 23 Jul 2024 on HotelsAverage stay with some disappointing elements. The rooms were not reflective of the pictures on Hotels.com and were much older and tireder. Hotel is very dark and dingy, with old stained carpets. The breakfast was very disappointing - orange cordial rather than fresh orange juice for example and poor quality options. The hotel didn't have a clothes iron when I asked about one which is unusual in a 4 star hotel. There was a bar and restaurant in the hotel but they were eerily quiet.
Overall the stay was fine, we just needed a place to sleep and were not on holiday, however the price compared to other options in Rabat and what they offer is very high and I wouldn't recommend staying here unless like us you were looking last minute and it was the only option available.
The hotel could benefit from some renovations and a better breakfast offering.
Comment from Hotel Management
19 Aug 2024 by Madeleine, Hotel Management
Hello Sir,We are sorry that you did not enjoy your stay.We note your comments and work on them to satisfy you during your next stay in Rabat.
by A verified traveler
Posted 16 Jul 2024
Breakfast I don’t like very much about the eggs option.
Comment from Hotel Management
19 Aug 2024 by Madeleine, Hotel Management
Hello Sir,We are sorry that you did not enjoy your breakfast.We note your comments and work on them to satisfy you during your next stay in our hotel.
by A verified traveler
Disappointed. Poor food and service from waiter
Posted 5 Jul 2024 on HotelsPreviously raved about this hotel so came back. Even though we paid more this time round the room we was given was more poorer, smaller and dated.
The restaurant is bit more expensive as expected but when ordered a ‘3 cheese sandwich’ it only came with cheese spread and egg. When complained the waiter said he wanted to give another cheese but expected it would be too smelly for us. So was a 1 cheese spread sandwich. It was just laughed off by the waiter which really annoyed us. For the price you expect to pay what is offered.
Comment from Hotel Management
19 Aug 2024 by Madeleine, Hotel Management
Hello Sir,We are sorry that you did not enjoy your stay.We note your comments and work on them to satisfy you during your next stay in Rabat.
by A verified traveler
Posted 12 Jun 2024 on Hotels
We were happy to be there becuse staff and services were great.
Comment from Hotel Management
13 Jun 2024 by Madeleine, Hotel Management
Hello Akram,We are delighted that you enjoyed your stay at our hotel.We hope to see you soon.Many thanks to you.
by A verified traveler
Posted 10 Jun 2024
Nice hotel conveniently located adjacent to the train station
Comment from Hotel Management
10 Jun 2024 by Madeleine, Hotel Management
Hello Anthony,Thank you for you feedback and we hope that you have appreciated your stay.We are looking for seing you again.
by A verified traveler
Posted 6 Jun 2024 on Hotels
by A verified traveler
Posted 4 Jun 2024 on Travelocity
Quiet and close to train station. Not far from medina.
Comment from Hotel Management
13 Jun 2024 by Madeleine, Hotel Management
Hello Bartley,Thank you for your comment.We hope that you have enjoyed your stay.we look forward to welcoming you back to our hotel.Many thanks.
by A verified traveler from Agadir
Posted 15 May 2024
Very good hotel
very helpful staff
by A verified traveler from Agadir
Posted 14 May 2024
very good hotel in the heath of Rabat
