Ratings based on 160 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
3.8 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Aug 2024
Dated (“old”) furnishings are somewhat charming. The room is clean and cozy, and we were satisfied with the overall experience. Good staff.
Comment from Hotel Management
10 Aug 2024 by Safouane, Hotel Management
Dear Miguel, Greetings from Dar El Kebira, We are very pleased to know that you appreciated our traditional Moroccan Riad as well as the service of our Staff. Thank you! We are looking forward to welcoming you again. Faithfully yours, Safouane Manager
by A verified traveler
Disappointing experience
Posted 27 Jun 2024 on HotelsPlease don’t pick the Chelet room; the night I checked in the air conditioner was making a loud noise and didn’t work at all. Evenings were okay during my stay because it was cool weather. I had late night check in because of my flight and I had to call the manager - Soufiane several times before he answered. Also on informing him that the air conditioner was not working he said it was. Next day I got a change of room to The Pinède (which was fairly cleaner than the previous one) because the attendee Ahmed checked to confirm it wasn’t working. A day after work when I came they transferred everything without my presence and confirmation back to the old room. And seeing it in daylight made me totally uncomfortable. I didn’t take the breakfast on any of the days at the Riad.
by A verified traveler
Tiny rooms nowhere near a five-star property!
Posted 23 Jun 2024 on HotelsThe rooms are a two-stars standard, not five !!
The riad is very nicely located — in the Medina but not too far from outside. The interior is really nicely decorated. Plenty of beautiful common spaces and a nice rooftop. For that the hotel could be a four-stars standard. The staff is friendly.
But while I don’t know the legal standards for Morocco to grant five stars to a property, everywhere in the world the standards include a minimum ROOM SIZE. As someone who spends one third of his life on hotels, I can tell you the room sizes are two-stars — it’s the kind of room size you would find at Ibis Budget, not even at Holiday Inm Express! I am not trying compare apples with oranges — this is an old town typical Riad — but the reason I chose a five-stars property instead of four or three (and paid more accordingly) was exactly room size and room comfort.
Whoever renovated this building did a great job at imagining the beautiful furniture and decorations. But they forgot that the rooms also need to accommodate guests and their baggage…
My son and I couldn’t move around the room at the same time — one had to make space for the other. The suitcase couldn’t be anywhere lying flat (other than on the bed). The twin beds were about 80 cm wide. No space to put things. No space to put my toiletries bag in the bathroom.
I saw other rooms and they were equally small — see photos.
Breakfast was very basic. Again not five stars. A cheese omelet was merely an omelet with a s
by A verified traveler from Columbia
Posted 22 Apr 2024
We were greated warmly and given mint tea with a great presentation. The owners were very helpful and friendly. Rooms were lovely, nice bathrooms with good facilities. Terrace had nice view of the city. Breakfast was very good. It was a great start to our vacation!
Comment from Hotel Management
29 Apr 2024 by Safouane, Hotel Management
Dear Shelley, Greetings from Dar El Kebira, We are very pleased to know that you appreciated our traditional Moroccan Riad as well as the service of our Staff. Thank you! We are looking forward to welcoming you again. Faithfully yours, Safouane Manager
by A verified traveler
Posted 22 Jan 2024
Comment from Hotel Management
6 Feb 2024 by Safouane, Hotel Management
Dear Nabil, Greetings from Dar El Kebira, We are very pleased to know that you appreciated our traditional Moroccan Riad as well as the service of our Staff. Thank you! We are looking forward to welcoming you again. Faithfully yours, Safouane Manager
by A verified traveler
Posted 28 Sep 2023 on Travelocity
I highly recommend this property. It is a beautiful building in a great location.
Comment from Hotel Management
30 Sep 2023 by Safouane, Hotel Management
Dear Pat, Greetings from Dar El Kebira, We are very pleased to know that you appreciated our traditional Moroccan Riad as well as the service of our Staff. Thank you! We are looking forward to welcoming you again. Faithfully yours, Safouane Manager
by A verified traveler
Enjoyable 3-Day Stay
Posted 7 Mar 2023 on HotelsWe had a wonderful 3-day stay. The staff was so accommodating. Big shout-out to Hamid, the concierge for most of our stay and also our server for a delicious dinner. He was professional and friendly. Also to Ahmed, who carried bags for 8 of us up and down stairs, poured Moroccan tea, and was engaging in conversation. Younis also made sure we were well taken care of. The rooms were pretty and comfortable, the courtyard was clean and lovely and we loved the rooftop glasses of wine and conversation with our group. Fun to wind through the streets of the medina to find our way back after excursions. We felt totally safe in the medina, day and night.
Comment from Hotel Management
19 Nov 2024 by Safouane, Hotel Management
Bonjour de dar El Kebira, Nous sommes très ravis de savoir que vous avez apprécié notre Riad ainsi que le service de notre staff et nous vous en remercions, Nous serons ravis de vous revoir très prochainement, Vous serez toujours les bienvenus, A très bientôt, Safouane Manager
by A verified traveler
Posted 3 Sep 2022
Great staff and beautiful riad.
Comment from Hotel Management
6 Sep 2022 by Safouane, Hotel Management
Dear Marilys, Greetings from Dar El Kebira, We are very pleased to know that you appreciated our traditional Moroccan Riad as well as the service of our Staff. Thank you! We are looking forward to welcoming you again. Faithfully yours,
by A verified traveler
Posted 25 Aug 2022
Comment from Hotel Management
19 Nov 2024 by Safouane, Hotel Management
Bonjour de dar El Kebira, Nous sommes très ravis de savoir que vous avez apprécié notre Riad ainsi que le service de notre staff et nous vous en remercions, Nous serons ravis de vous revoir très prochainement, Vous serez toujours les bienvenus, A très bientôt, Safouane Manager
by A verified traveler
Posted 25 Aug 2022
My room was full of aunts.
Comment from Hotel Management
6 Sep 2022 by Safouane, Hotel Management
Dear Rachid, Greetings from Dar El Kebira, We took into consideration all your comments, Thank you! The Riad will always be yours, Faithfully yours,
